Head of Customer Experience

Job Title: Head of Customer ServiceInitiate International is seeking a seasoned professional to lead our customer service team in Cape Town. As the Head of Customer Service, you will be responsible for driving excellence, innovation, and customer-centric strategies to ensure customer satisfaction and enhance the overall user experience.Key...

Lead Customer Service in iGamingInitiate International seeks a seasoned leader to drive customer service excellence in our Cape Town office. As the Head of Customer Service, you will oversee day-to-day operations, ensuring high levels of customer satisfaction and loyalty.Key Responsibilities:Supervise customer service teams, including hiring, training, and...

Job OverviewHuntswood is seeking a Customer Service Adviser with webchat and voice experience to join our global team. If you are an ambitious and driven individual with great communication skills, we want to hear from you.Key ResponsibilitiesProvide high-quality responses to customer inquiries, maintaining performance standards and handling high volumes of...

Job DescriptionAre you a strategic leader looking to drive excellence and innovation in customer service? We are seeking a dynamic and experienced professional to join our team as the Head of Customer Experience at Initiate International.About the RoleSupervise day-to-day operations in the customer services department, including hiring, training, and...

Purpose of the RoleThe Head of Customer will be responsible for spearheading the development and implementation of customer-centric strategies that drive business growth and enhance our understanding of customer behavior. This role will involve leading a team of data analysts and scientists, collaborating with various departments, and leveraging data to...

About the RoleThe Head of Customer Experience will be responsible for leading the development and implementation of customer data strategies that enhance our understanding of customer behavior and drive business growth. This role will involve managing a team of data analysts and scientists, collaborating with various departments, and leveraging data to...

Lead the Way in Customer ServiceInitiate International is seeking a dynamic and strategic leader to drive excellence in customer service. As the Head of Customer Service, you will play a crucial role in shaping the future of customer experience in the iGaming industry.Key Responsibilities:Strategic Leadership: Supervise day-to-day operations in the customer...

About Parvana:This award-winning software company has offices in the US, UK, and South Africa. You will join a talented team of curious, creative, and driven individuals who are dedicated to empowering organisations to overcome various business challenges using their cloud-based product. Diversity and inclusion is at the core of this company's collaborative...

Job Title: Head of Member EngagementWe are seeking a seasoned professional to lead our member engagement and retention efforts. As Head of Member Engagement, you will be responsible for developing and executing a comprehensive strategy to drive member growth, retention, and revenue.Key Responsibilities:Develop a clear and compelling member engagement...

Job Title: Head of Member EngagementWe are seeking a seasoned professional to lead our member engagement and retention efforts. As the Head of Member Engagement, you will be responsible for developing and executing a comprehensive strategy to drive member growth, retention, and revenue.Key Responsibilities:Develop a clear and data-driven member engagement...

Job OverviewThe purpose of this role is to ensure the delivery of technology services to internal and external customers. You will take a holistic and forward-looking view of all Huntswood services to minimize service impact.Key ResponsibilitiesIdentify and Rectify Shortcomings: Focus on rectifying shortcomings and weaknesses in Windows Operating System...

Job OverviewThe purpose of this role is to ensure the delivery of technology services to internal and external customers. You will take a holistic and forward-looking view of all Huntswood services to minimize service impact.Key ResponsibilitiesIdentify and Rectify ShortcomingsWindows Operating System Deployment (AutoPilot) and Application Deployment...

{"title": "Head of Member Engagement", "description": "Join Our Team as a Senior Leader in Member EngagementAt Ad Talent Africa, we are seeking a highly skilled and experienced professional to lead our member engagement efforts. As a senior leader, you will be responsible for developing and executing a comprehensive member engagement strategy that drives...

Job Title: Head of Customer ServiceAre you a strategic leader looking to drive excellence and innovation in customer service? We are seeking a dynamic and experienced Head of Customer Service to join our team at Initiate International in Cape Town.The successful candidate will be responsible for leading and shaping the future of customer service in our...

{"title": "Head of Loyalty Program", "description": "Lead Our Loyalty ProgramWe are seeking a seasoned professional to lead our loyalty program, driving customer retention and satisfaction through innovative strategies and data-driven insights.This role requires a strategic thinker with excellent leadership and analytical skills to develop and execute...

About Our Company:Parvana is a leading software company that empowers organizations to overcome business challenges using its cloud-based product. Our collaborative environment values diversity and inclusion, and we're committed to delivering exceptional customer experiences.Job Summary:We're seeking a highly skilled and experienced Head of Customer Support...

Job DescriptionJob Title: Operations AssistantCompany: Hutech Head OfficeLocation: Remote (with occasional travel)Job Type: Full-timeIndustry: Logistics and TransportationJob Summary:We are seeking a highly organized and detail-oriented Operations Assistant to join our team at Hutech Head Office. The successful candidate will be responsible for coordinating...

Job DescriptionJob Title: Director of Customer ExperienceCompany: Initiate InternationalLocation: Remote (with occasional travel to Cape Town)Job Type: Full-timeAbout Us:Initiate International is a leading iGaming company that is committed to providing exceptional customer experiences. We are seeking a highly skilled and experienced Director of Customer...

Customer Journey Mapping ManagerWe are seeking a seasoned Customer Journey Mapping Manager to join our team at Mukuru. As a key member of our customer experience team, you will be responsible for designing, implementing, and optimizing exceptional customer journeys across our non-remittance products.Key Responsibilities:Develop detailed customer journey maps...

About ParvanaParvana is a leading software company that empowers organizations to overcome business challenges using its cloud-based product. With offices in the US, UK, and South Africa, we have a talented team of curious, creative, and driven individuals who are dedicated to delivering exceptional customer experiences.Job DescriptionWe are seeking a highly...