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Digital Transformation Leader
1 week ago
WNS (Holdings) Limited is a global Business Process Management leader. We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals.
About UsWe are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.
Job SummaryDigital Transformation Managers supervise cross-functional teams including marketing, IT, customer service, and operations. They align these departments towards digital objectives.
Main Responsibilities- Supervise project implementation and ensure effective communication throughout the organization
- Track key performance indicators (KPIs) to gauge the success of the digital initiatives
- Manage project timelines, resources, and budgets
- Assess and manage risks that come with the projects of digital transformation