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Digital Transformation Leader

1 week ago

Cape Town, Western Cape, South Africa WNS Full time

WNS (Holdings) Limited is a global Business Process Management leader. We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals.

About Us

We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Job Summary

Digital Transformation Managers supervise cross-functional teams including marketing, IT, customer service, and operations. They align these departments towards digital objectives.

Main Responsibilities
  • Supervise project implementation and ensure effective communication throughout the organization
  • Track key performance indicators (KPIs) to gauge the success of the digital initiatives
  • Manage project timelines, resources, and budgets
  • Assess and manage risks that come with the projects of digital transformation