Operational Performance Manager
5 days ago
Tower Group South Africa (PTY) Ltd seeks a seasoned professional to fill the role of Operational Performance Manager. This position involves managing a team of customer service representatives and driving exceptional operational performance.
Your primary responsibility will be to ensure that all team members meet performance targets, adhere to company policies and procedures, and consistently deliver top-tier customer service.
Main Responsibilities:- Develop and implement strategies to drive team performance and productivity
- Monitor and analyze team performance data to identify areas for improvement
- Counsel and coach team members on performance issues and provide corrective action when necessary
- Maintain up-to-date knowledge of products and services offered by Tower Group South Africa (PTY) Ltd
- Proven experience in collections & sales in a Telecommunications environment
- Strong knowledge of managing agent performance in line with company policies and procedures
- Able to manage staff effectively and identify performance barriers to meet performance targets
- Excellent written and verbal communication skills
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Manager of Business Performance
4 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeAbout the RoleThis Manager of Business Performance position is responsible for driving operational delivery and ensuring contractual & commercial performance. The successful candidate will lead a team of operational leaders and manage stakeholder relationships.ResponsibilitiesOperational DeliveryDeliver Contractual & Commercial PerformancePeople...
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Operations and Sales Performance Director
14 hours ago
Cape Town, Western Cape, South Africa Phuthukisa Training Solutions (Pty) Ltd Full timeJob DetailsWe are seeking a seasoned Operations and Sales Performance Director to lead our field operations in Cape Town. As a key member of our team, you will be responsible for driving business growth through effective sales strategy implementation, team leadership, and operational excellence.Responsibilities:Sales Strategy Implementation: Develop,...
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Social Performance Manager
3 weeks ago
Cape Town, Western Cape, South Africa Set Consulting Full timeSocial Performance ManagerMarket-related SalaryGqeberhaPurposeThe Social Performance team is in charge of defining, implementing and reporting on all the Socio-economic development contributions made by the company and its projects for community development (Local community trusts, Project SED spends etc.).ResponsibilitiesThe Social Performance Manager will...
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Vendor Performance Manager
3 weeks ago
Cape Town, Western Cape, South Africa Goldman Tech Resourcing Full timeWe are on the lookout for a great Vendor Performance Manager. Our client in the packaging industry has a great opportunity for you. Your responsibility will be to identify and develop suppliers who can sustainably deliver NPD components and products. Minimum Requirements: Matric Affinity with the design/engineering/ manufacturing principle that shape new...
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Area Performance Lead
9 hours ago
Cape Town, Western Cape, South Africa Sea Weeds Sea Storm Full timeRetail Operations Leadership OpportunitySea Weeds / Sea Storm is seeking an experienced retail professional to join our team as an Area Retail Sales Manager. This exciting opportunity offers the chance to lead our retail operations and drive business growth in the Western Cape area.About the RoleThe successful candidate will be responsible for overseeing the...
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Hospitality Performance Coach
19 hours ago
Cape Town, Western Cape, South Africa WNS Global Services SA Full timeWe are seeking a seasoned professional to join our team as a Service Excellence Leader. In this role, you will be responsible for driving service excellence across all outlets within the organization. Your focus will be on developing and implementing strategies that enhance the overall guest experience, drive revenue growth, and improve operational...
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Telesales Performance Manager
19 hours ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeDeliver Exceptional Results as a Telesales Performance ManagerWe are looking for a driven Telesales Performance Manager to help drive sales growth and customer satisfaction at Callforceoutsourcing. As a key member of our team, you will be responsible for managing and analyzing telesales performance metrics, identifying areas for improvement, and implementing...
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Ecommerce Performance Manager
3 weeks ago
Cape Town, Western Cape, South Africa Arvo Full timeOur client, a well-established sunblock retailer selling sun protection products across 30 brands to a mainly UK customer base, is looking for an enthusiastic and detail-oriented Ecommerce Performance Manager to join their team. They are looking for a South African to join their team and work for them, from home in South Africa.Position OverviewThey are...
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Ecommerce Performance Manager
7 days ago
Cape Town, Western Cape, South Africa Arvo Full timeOur client, a well-established sunblock retailer selling sun protection products across 30 brands to a mainly UK customer base, is looking for an enthusiastic and detail-oriented Ecommerce Performance Manager to join their team. They are looking for a South African to join their team and work for them, from home in South Africa.Position OverviewThey are...
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Performance Quality Manager
19 hours ago
Cape Town, Western Cape, South Africa Auditor-General of South Africa Full timeAbout UsThe Auditor-General of South Africa is seeking a highly skilled and experienced Performance Quality Manager to join our team.Job Summary:Manage the day-to-day running of performance audits.Maintain quality stakeholder relations and promote the value of performance audits.Key Responsibilities:Develop personal leadership skills.Manage and take...
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Performance Insights Analyst
4 weeks ago
Cape Town, Western Cape, South Africa Intelligent Debt Management Full timePerformance Insights Analyst (Pinelands, Cape Town) We are looking for a Performance Insights Analyst to bridge the gap between our Growth Analytics team and the Marketing, Sales, Fulfilment and IT departments. In this role, you will serve as a key communicator and problem solver, ensuring that advanced analytics and data insights drive actionable business...
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Head of Performance Marketing
3 weeks ago
Cape Town, Western Cape, South Africa Ogilvy South Africa Full timeJob title : Head of Performance MarketingJob Location : Western Cape, Cape TownDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries This role reports into the Global Media Partner and is based in Cape Town. Key responsibilities include: Strategic Leadership:Develop and execute advanced paid media strategies across...
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Organizational Performance Manager
9 hours ago
Cape Town, Western Cape, South Africa Western Cape Full timeThe Department of the Premier, Western Cape Government is seeking a highly skilled professional to fill the role of Organizational Performance Manager.This is an opportunity to join a dynamic team and contribute to the development of data-driven HR strategies that drive business outcomes and improve organizational performance.Key ResponsibilitiesTo analyze...
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Team Performance Coordinator
19 hours ago
Cape Town, Western Cape, South Africa Sygnia Asset Management Full timeRole OverviewThe Team Performance Coordinator will play a critical role in managing our retail operations and driving exceptional service delivery.Main Responsibilities:Manage operational aspects of the retail environmentSUPPORT CRMs in their rolesDevelop and implement strategies for improvementMonitor client satisfaction and feedbackIdentify and address CRM...
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Account Performance Manager
4 days ago
Cape Town, Western Cape, South Africa Booking Holdings, Inc. Full timeAbout UsWe drive growth and innovation in the travel industry through technology and data-driven decision making. Our products, partners, and people make it easier for everyone to experience the world.Job Title: Account Performance ManagerLocation: Cape TownJob Type: Full-timeAbout the Role:You will support Booking Holdings, Inc., responsible for informing...
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Financial Performance Manager
5 days ago
Cape Town, Western Cape, South Africa Intelligent Debt Management Full timeAre you a detail-oriented and results-driven professional looking for a new challenge?We are seeking a Financial Performance Manager to join our Business Intelligence Team at Intelligent Debt Management.This role offers an exciting opportunity to leverage your analytical skills to drive business growth and improvement.The ideal candidate will possess a...
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Sales Performance Director
4 days ago
Cape Town, Western Cape, South Africa Pro Select Consulting Full timeDriving Sales Growth: Store Manager RoleWe are looking for a seasoned Store Manager to join our Pro Select Consulting team. This individual will play a pivotal role in driving sales growth and improving customer satisfaction.Key ResponsibilitiesDevelop and implement sales strategies to drive revenue growth.Leverage data analysis to inform business decisions...
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Performance Marketing Campaign Manager
5 days ago
Cape Town, Western Cape, South Africa Webrepublic Full timeOver the last decade, Webrepublic has grown from an ambitious startup into Switzerland's leading digital agency. More recently, Webrepublic has launched a subsidiary in South Africa to work hand-in-hand with our HQ in Switzerland. Our team in Cape Town has grown and we are now looking for a Performance Marketing Campaign Manager to expand our local presence...
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Performance Analytics Expert
3 days ago
Cape Town, Western Cape, South Africa Intelligent Debt Management Full timeIntelligent Debt Management is looking for an experienced Performance Analytics Expert to join our team. In this role, you will serve as a key communicator and problem solver, ensuring that advanced analytics and data insights drive actionable business strategies.We have a complex combination of websites, digital journeys, sales funnels, and live API calls....
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Manager - Store Performance
9 hours ago
Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full timeCompany OverviewWe are The Foschini Group, an international retail leader with a portfolio of 34 speciality lifestyle and apparel brands. Our mission is to inspire our customers to live their best lives by creating remarkable omnichannel experiences.Job DescriptionThe successful candidate will be responsible for driving business growth, managing store...