Telesales Performance Manager

3 days ago


Cape Town, Western Cape, South Africa Callforceoutsourcing Full time
Deliver Exceptional Results as a Telesales Performance Manager

We are looking for a driven Telesales Performance Manager to help drive sales growth and customer satisfaction at Callforceoutsourcing. As a key member of our team, you will be responsible for managing and analyzing telesales performance metrics, identifying areas for improvement, and implementing strategies to enhance sales productivity.

Key Responsibilities:

  • Manage and analyze telesales performance metrics to identify areas for improvement.
  • Implement strategies to enhance sales productivity and improve sales performance.
  • Collaborate with sales, marketing, and technical support teams to align strategies for reactivating dormant accounts.
  • Work closely with the technical team to ensure proper implementation of solutions.

Requirements:

  • Previous experience in outbound sales or telesales.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong negotiation and persuasion abilities.
  • Proficiency in using CRM software and other sales tools.
  • Highly motivated and target-driven with a proactive mindset.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.
  • Strong problem-solving abilities and resilience.


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