Account Performance Manager

5 days ago


Cape Town, Western Cape, South Africa Booking Holdings, Inc. Full time

About Us

We drive growth and innovation in the travel industry through technology and data-driven decision making. Our products, partners, and people make it easier for everyone to experience the world.

Job Title: Account Performance Manager

Location: Cape Town

Job Type: Full-time

About the Role:

You will support Booking Holdings, Inc., responsible for informing and consulting accommodation partners on their business performance, market opportunities, and industry trends. You will empower partners to optimize their performance on our platform and create amazing experiences for our customers.

Key Responsibilities:

  • Communicate Effectively: Clearly express ideas and information to others, adapting your style according to the situation and audience.
  • Manage Your Market: Evaluate local market characteristics, trends, and drivers, prioritizing and managing the performance of a portfolio of accounts to business value.
  • Identify Partner Needs: Create value for partners by identifying, clarifying, and prioritizing their needs.
  • Formulate Solutions: Present solutions in compelling ways, ensuring they meet partner needs and create win-win situations.
  • Gain Commitment: Move partner conversations forward, leading conversations to successful outcomes.
  • Represent Booking Holdings, Inc.: Exhibit professional behavior, acting as a role model of our values during interactions with partners.
  • Self-Awareness: Recognize emotions in yourself and others, using this information to guide thinking and behavior.

Qualifications & Skills:

  • Experience: 2+ years in account management or sales function.
  • Languages: Fluent English speaker and writer.
  • Industry Knowledge: Affinity or experience within e-commerce and/or travel industry considered a plus.
  • Personal Qualities: Proactive, sense of responsibility, able to work independently, team player, self-motivated, flexible, and open to change.
  • Travel Requirements: Driver's license and availability to travel up to 50%.


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