Editorial Operations Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa Persona Staff Full time

We are looking for a highly skilled Editorial Operations Coordinator to join our team at Persona Staff. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional results in a fast-paced environment.

About the Role

The Editorial Operations Coordinator will be responsible for ensuring the smooth operation of our editorial processes, from manuscript quality checks to timely publication. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

In this position, you will work closely with authors, editors, and reviewers to provide support and guidance on using our workflow management system and online submission process. You will also be responsible for monitoring timeliness and taking corrective action to resolve any delays.

As an Editorial Operations Coordinator, you will have the opportunity to develop your skills and knowledge in editing, publishing, and project management. You will work in a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.

Responsibilities
  1. Conduct initial manuscript quality checks to ensure compliance with our standards.
  2. Implement quality control measures to evaluate the standard of work and take corrective action if necessary.
  3. Apply standard procedures to enhance customer experience and improve our publication process.
  4. Communicate with authors, editors, and reviewers to provide support and guidance.
  5. Monitor timeliness and take corrective action to resolve delays.
  6. Transfer and manage electronic documents throughout the publication process.
Requirements
  • A relevant undergraduate degree in a field such as English and Linguistics.
  • Customer service experience and excellent communication skills.
  • Strong language skills in English, with the ability to read, write, understand, and speak fluently.
  • Good language skills in other South African languages would be advantageous.
  • Excellent MS Office skills, particularly in Word, Excel, and Outlook.
  • Highly organized and self-motivated, with strong time-management and project management skills.
  • Able to work well under pressure in an open-plan environment.
Salary and Benefits

The estimated salary for this role is R400,000 - R550,000 per annum, depending on experience. We offer a comprehensive benefits package, including medical aid, retirement funding, and paid leave.

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