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Insurance Claims Professional
2 weeks ago
This role will be based in Sunclare Building, Claremont, Cape Town, and will involve managing claims in accordance with Service Level Agreements (SLAs). The successful candidate will have strong analytical and communication skills, as well as the ability to work well under pressure.
The main functions of this role include:
- Registering claims and making decisions regarding merit.
- Managing claims in terms of SLA's.
- Appointing assessors if necessary.
- Negotiating settlements.
- Daily estimate updates as well as note attachment to system.
- Timeous and efficient management of inbox.
- Liaising with brokers.
- Prompt feedback and handling of complaints (internal & external).
- Assisting with the loading of payments and bordereaux's.