Merit Motor Claims Supervisor

4 days ago


Cape Town, Western Cape, South Africa Santam Insurance Full time

Santam Insurance, the market leader in the general insurance industry in Southern Africa, is seeking a skilled professional to manage its team of Motor Merit Field Assessors. As a Field Assessment Team Lead, you will be responsible for investigating suspicious and potential fraudulent claims.

The ideal candidate will have a degree in Legal or Forensic Qualification and advanced knowledge of short term insurance industry. They should also possess strong people management skills, interpersonal skills, and conflict management skills.

About the Job

This challenging role requires effective management of high quality standards, prioritization, and allocation of investigation efforts. The successful candidate will be required to consult with clients, third parties, business partners on a continuous basis.

Responsibilities
  1. Lead a team of Merit Claims Assessors
  2. Ensure on-going development of resource by mentoring, guidance and both formal and informal training.
  3. Consultation with clients, Third parties, Business and Business Partners on a continuous basis.


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