Receivables Management Assistant
5 days ago
Accountabilities
As a Debt Recovery Specialist at Sun International, you will be accountable for:
- Managing the creation of new customer accounts and updates to existing ones in our system.
- Generating invoices for concessionaires, sponsorships, rebates, staff sales, and sundry requests from units.
- Processing travel agent invoices based on documentation received from units.
- Capturing external invoices for travel agents as required.
- Processing credit notes upon request from units.
- Clearing unidentified AR receipts from the cash book.
- FOLLOWING UP WITH UNITS VIA KTA IF NECESSARY.
- Reconciling and processing Advanced Payment receipts into IFS and Opera.
- Meeting Key Performance Indicators (KPIs) for this role.
- Keeping management updated on progress and resolving unresolved issues.
- Responding to and resolving pay-related queries with internal and external clients.
- Maintaining sound working relationships with relevant departments.
- Providing professional service standards and solutions to clients.
- Staying updated on advanced payment services and facilities.
Requirements
- Grade 12 qualification is mandatory.
- Diploma in finance is an advantage.
Experience
At least one year of experience as a debtor's clerk is essential.
Skills and Knowledge
- Analytical skills are crucial.
- Problem-solving skills are essential.
- Collecting information, listening, and asking questions.
- Attention to detail is vital.
- Clerical administrative functions.
- Checking accuracy in transactions.
- Following instructions.
- Dealing with internal and external customers.
- English written and verbal communication skills.
- Numerical skills.
- Invoicing transaction process knowledge.
- AR receipt and collection process knowledge.
- Proficient computer skills (MS Office, IFS AR module).
- Telephone skills.
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