Accounts Receivable Coordinator
6 days ago
About Us
Sun International is a leading hospitality and entertainment company that strives to deliver exceptional experiences to our guests. We are seeking a skilled and detail-oriented individual to join our team as a Debt Recovery Specialist.
The Role
This is an exciting opportunity for a motivated and organized individual to manage our accounts receivable process, ensuring timely payment from customers and resolving any disputes or queries. The successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
Responsibilities
- Manage the creation of new customer accounts and updates to existing ones in our system.
- Generate invoices for concessionaires, sponsorships, rebates, staff sales, and sundry requests from units.
- Process travel agent invoices based on documentation received from units.
- Capture external invoices for travel agents as required.
- Process credit notes upon request from units.
- Clear unidentified AR receipts from the cash book.
- Follow up with units via KTA if necessary.
- Reconcile and process Advanced Payment receipts into IFS and Opera.
- Meet Key Performance Indicators (KPIs) for this role.
- Keep management updated on progress and resolve unresolved issues.
- Respond to and resolve pay-related queries with internal and external clients.
- Maintain sound working relationships with relevant departments.
- Provide professional service standards and solutions to clients.
- Stay updated on advanced payment services and facilities.
Requirements
- Grade 12 qualification is mandatory.
- Diploma in finance is an advantage.
Experience
At least one year of experience as a debtor's clerk is essential.
Skills and Knowledge
- Analytical skills are crucial.
- Problem-solving skills are essential.
- Collecting information, listening, and asking questions.
- Attention to detail is vital.
- Clerical administrative functions.
- Checking accuracy in transactions.
- Following instructions.
- Dealing with internal and external customers.
- English written and verbal communication skills.
- Numerical skills.
- Invoicing transaction process knowledge.
- AR receipt and collection process knowledge.
- Proficient computer skills (MS Office, IFS AR module).
- Telephone skills.
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