Regional Operations Director

6 days ago


Centurion, Gauteng, South Africa People Dimension Full time

About the Role

We are seeking a highly skilled Regional Operations Director to lead our team at People Dimension. As a key member of our organization, you will be responsible for overseeing the provision of secure solution services to customers within the region, ensuring compliance with legislation, company policies, and procedures.

Key Responsibilities

  1. Financial Performance Management
  • Drive revenue growth through organic means, achieving targets and improving gross margin.
  • Implement cost reduction initiatives, focusing on direct labor and other costs.
  • Monitor and improve PBITA (Profit Before Interest, Tax, and Amortisation) performance.
  • Manage overhead costs, ensuring they remain within budget.
  • Optimize cash flow, reducing days sales outstanding (DSO) and debt beyond 60 days.
Staff Management and Development
  • Lead and manage regional staff, ensuring they are properly allocated to positions and structured.
  • Set and agree objectives and performance standards with staff, providing regular feedback.
  • Develop staff through training and coaching, ensuring succession planning is in place.
Customer Focus and Quality
  • Improve customer retention and satisfaction ratings.
  • Enhance quality audit ratings, implementing correction plans as needed.
Business Development and Shared Best Practice
  • Identify new business opportunities, monitoring market trends and competitors.
  • Implement best practices from other regions, driving success and growth.
Company Image and Brand
  • Ensure all vehicles are correctly branded and maintained, enhancing company image and market share.
Health and Safety
  • Participate in safety planning, forums, and education programs.
  • Comply with safety policies and procedures, reporting incidents and discussing them with relevant parties.

Requirements

We are looking for a candidate with a B.Com degree (or equivalent) and a minimum of 5-10 years of experience in general management, including multi-site management. PSIRA Grade A is advantageous. The ideal candidate will possess skills in shaping the market environment, setting strategic direction, simplifying complexity, creating change and innovation, driving superior performance, focusing on the customer, engaging and developing people, leading with professionalism and integrity, and working collaboratively.



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