Customer Service Team Manager

4 days ago


Johannesburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full time
Job Summary:

Afrizan People Intelligence (PTY) LTD is seeking a Debt Collection Team Lead to lead a team of agents and drive results in a fast-paced environment. The ideal candidate will have at least 5 years' experience in debt collection with a minimum of 2 years leadership experience as a Team Leader/Team Manager/Supervisor.

Requirements:
  • Minimum Matric qualification is mandatory
  • Tertiary qualification or course in management is an advantage
  • Experience with handling IR procedures and performance improvement processes

The successful candidate will have strong leadership, coaching, and communication skills, ability to work under pressure, and take accountability and responsibility.



  • Johannesburg, Gauteng, South Africa Customer Labs Full time

    Customer Value MaximizationWe are seeking a dynamic and creative Sales Consultant to join our team as a Customer Value Maximization Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and maximizing the value our customers receive.Your key responsibilities will include:Crafting and...


  • Johannesburg, Gauteng, South Africa Customer Labs Full time

    About the RoleWe are looking for a highly motivated and results-driven Sales Consultant to join our team. As a Customer Value Maximization Sales Consultant, you will play a critical role in redefining the customer experience and maximizing the value our customers receive.Your primary responsibilities will include:Crafting and presenting compelling value...


  • Johannesburg, Gauteng, South Africa Customer Labs Full time

    Job SummaryWe are seeking an experienced and results-driven Sales Consultant to join our team as a Customer Value Maximization Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and maximizing the value our customers receive.Your key responsibilities will include:Developing and...


  • Johannesburg, Gauteng, South Africa Matriq Pty Full time

    Job AdvertWe are currently seeking a Customer Service Manager to join our team at Matriq Pty. As a key member of our administration department, you will be responsible for coordinating service delivery, client communication, and team collaboration.The successful candidate will have a proven track record of delivering exceptional customer service, experience...


  • Johannesburg, Gauteng, South Africa Fusion Personnel Full time

    Fusion Personnel seeks a Customer Care Team Leader with experience in the medical aid industry.Key responsibilities include:Leveraging knowledge and expertise to enhance team performance and customer satisfaction.Reporting, resolving queries, planning, and administration to optimize quality and efficiency.Supervising a team of customer care consultants and...


  • Johannesburg, Gauteng, South Africa Osiris Trading Full time

    Job title : Customer Service ManagerJob Location : Gauteng, JohannesburgDeadline : April 12, 2025Quick Recommended LinksJobs by Location Job by industries About Our RoleThe Customer Service Manager typically reports to the Contact Centre Operations Manager. This role is responsible for the Customer Service Centre, ensuring a professional world-class...


  • Johannesburg, Gauteng, South Africa Digital Gaming Corp. Full time

    Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About our Company:We're a global, multi-cultural company that's all about entertainment. As such, we've evolved into a focused, dynamic community that thrives on all things sporty, providing services to an internationally renowned sports betting...


  • Johannesburg, Gauteng, South Africa Service Solutions Full time

    Leadership and Team ManagementWe seek a dynamic and experienced Retail Manager to lead our team.The ideal candidate will have a proven track record in retail management, strong leadership skills, and the ability to implement strategies that drive sales and improve operational efficiency.The Retail Manager will play a key role in turning around the company's...


  • Johannesburg, Gauteng, South Africa TransUnion Full time

    We are seeking a highly skilled Customer Service Operations Manager to join our team in Johannesburg, South Africa. As a key member of our operations team, you will play a critical role in ensuring exceptional customer service and operational efficiency.Key Responsibilities:The ideal candidate will be responsible for managing customer interactions, resolving...

  • service manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Pronto Labour Team Full time

    WORKSHOP MANAGER * MUST be Qualified DIESEL,EARTHMOVING OR FORKLIFT MECHANIC * MINIMUM 8 Years' experience in MATERIAL HANDLING Industry * N4 or N5 an Advantage * People Management Certificate/Diploma an Advantage* Financial Management Certificate/Diploma - An Advantage* SAGE experience a Huge advantage* TECHNICAL TRADE working experience* WORKSHOP...


  • Johannesburg, Gauteng, South Africa Customer Labs Full time

    Johannesburg: Customer Value Maximization Sales Consultant (X5) posted by Energy at Work Projects Date Date 2024-07-14 Job Title Are you a Sales Superstar with a Passion for Customer Value? Join Our Clients TeamOur client`s team believes in going beyond traditional sales to redefine the customer experience. They are seeking a dynamic and creative Sales...


  • Johannesburg, Gauteng, South Africa Tracker South Africa Full time

    Job Description SummaryOur Shift Supervisor plays a vital role in maintaining the highest level of customer satisfaction while ensuring operational efficiency. The successful candidate will be a leader who can motivate and develop their team, driving results-oriented performance.This role involves:ResponsibilitiesEffective LeadershipCoach and develop staff,...


  • Johannesburg, Gauteng, South Africa ARCS Full time

    This award-winning company is seeking a dedicated Customer Service Agent to be the cornerstone of its daily customer service operations. In this pivotal role, you will be at the heart of ensuring seamless interactions between members, merchants, and stakeholders, driving excellence in every aspect of service delivery.As a Customer Service Agent, you will...


  • Johannesburg, Gauteng, South Africa MAPEI South Africa Full time

    Job DescriptionWe are seeking a highly skilled Sales and Customer Support Leader to join our team at MAPEI South Africa. In this role, you will be responsible for leading and overseeing a team of customer service representatives, ensuring high quality service, resolving customer issues, and improving customer satisfaction.Main responsibilities...


  • Johannesburg, Gauteng, South Africa MAPEI South Africa Full time

    Direct message the job poster from MAPEI South Africa.The Customer Service Supervisor is responsible for leading and overseeing a team of customer service representatives, ensuring high quality service, resolving customer issues, and improving customer satisfaction.Main duties and responsibilities:Collaborate with the sales team to deliver on sales revenue...

  • Sales Team Lead

    12 hours ago


    Johannesburg, Gauteng, South Africa Pronto Labour Team Full time

    Join us at Pronto Labour Team as we seek a skilled Sales Team Lead to drive our sales growth and expansion efforts. As a seasoned sales professional, you will be responsible for developing and executing sales strategies to meet revenue targets and building strong relationships with customers.About the OpportunityThis is a dynamic and challenging role that...

  • service technician

    3 weeks ago


    Johannesburg, Gauteng, South Africa Pronto Labour Team Full time

    SERVICE TECHNICIAN with WATER TREATEMENT experience* 3-6 Years experience in SERVICING OF WATER TREATMENT SYSTEMS* Strong Trouble Shooting & Problem solving* Excellent Client-facing & Internal Communication* Provide Technical Support to Customers* Valid Driver's License* MS Office* Prepare accurate Quotations for service work* Clean Criminal record - will...


  • Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Job Title: Head of Customer SupportReports to: [Manager's Name]Location: [Location]About the RoleWe are seeking an experienced and motivated individual to fill the role of Head of Customer Support. The successful candidate will be responsible for leading and managing a team of customer support agents, providing guidance, coaching, and support to ensure they...


  • Johannesburg, Gauteng, South Africa Sharedvalue Full time

    Job Overview:We are seeking a results-driven Call Center Manager to join our team at Sharedvalue. In this role, you will lead a team of sales and customer service representatives, driving business growth and delivering exceptional customer service.Key Tasks:Develop and implement strategies to improve team performance, focusing on sales targets, customer...


  • Johannesburg, Gauteng, South Africa Genpact Full time

    About the RoleGenpact is a global professional services and solutions firm delivering outcomes that shape the future. We are looking for a Customer Service Manager - Management Trainee to join our team.Key ResponsibilitiesManage day-to-day activities of the team to ensure seamless customer experience throughout the customer service journey.Identify focus...