Key Account Manager

5 days ago

Cape Town, Western Cape, South Africa Ares Holdings Full time

Job Title: Key Account Manager

Role Overview

Ares Holdings is seeking an experienced Key Account Manager to join our team. As a Key Account Manager, you will be responsible for building and optimising prescribed account customer relationships within a designated area.

Key Responsibilities
  • Responsible for achieving monthly, quarterly and annual sales targets by converting order books.
  • Responsible for the creation of budgets and forecasts, door growth targets and account plans for the wholesale channel within prescribed area.
  • Management of sales pipeline and white space document to be constantly reviewed to ascertain market potential.
  • Conduct seasonal account reviews.
  • Work closely with marketing to identify trade marketing opportunities and incorporate into account plans.
  • Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions.
Stakeholder Management
  • Build trust and effective relationships with key stakeholders.
  • Provide account stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports.
  • Proactively manage stakeholders against agreed SLA's.
Supply Chain, Operations Management & Customer Service

Strong relationships with key internal stakeholders including supply chain, operations and customer service teams to ensure clear communication and understanding as it relates to open order reports, order deadlines, order book conversion, communication with local logistics on product movement, early and late, customer VAS requirements and ATS reports.

Reporting
  • Weekly and monthly reporting on the wholesale sales forecast.
  • Seasonal analysis by account.
  • Quarterly business review reporting.
  • Request regular sell out from key accounts within your area.
Requirements
  • Relevant tertiary qualification (Sales and Marketing).
  • At least 3 years experience in a similar role.
  • Advanced Microsoft Office ability.
  • SAP experience advantageous.
  • A strong understanding of lifestyle/action sports brands within the retail, wholesale and e-commerce sector is advantageous.
  • Business and commercial acumen.
  • Ability to build strong and lasting relationships.
  • Ability to work independently, be a self-starter and manage your time efficiently.
  • Budgeting and reporting skills.
  • Sales/Retail/Business Development experience.

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