Debt Recovery Specialist

2 months ago


East London, Eastern Cape, South Africa Profile Personnel Full time

Job Title: Debtors Membership Controller


Job Summary: We are seeking a highly skilled and experienced Debtors Membership Controller to join our team at Profile Personnel.


Main Responsibilities:



  1. Ensure the timely collection of debtor accounts, minimizing risk and reducing outstanding debt to an acceptable level.
  2. Manage debtor accounts in accordance with company policies and procedures.
  3. Communicate effectively with debtors, clients, and internal stakeholders to resolve queries and issues.
  4. Process invoices, postings, and reconciliations accurately and efficiently.
  5. Conduct regular follow-up calls and emails to debtors to ensure timely payment.
  6. Provide excellent customer service, responding to debtor queries and resolving disputes.
  7. Prepare and submit regular reports and analytics to management.
  8. Collaborate with internal teams to ensure seamless communication and efficient processes.
  9. Stay up-to-date with industry trends, best practices, and regulatory requirements.

Requirements:



  • At least 5 years of experience in a similar role.
  • Degree in accounting, finance, or bookkeeping, or relevant tertiary education qualification.
  • High level of interpersonal and communication skills.
  • Self-motivated and enthusiastic, with a strong work ethic.
  • Excellent verbal and written communication skills.
  • Computer literate, with proficiency in relevant software and systems.
  • Ability to interact with clients of all levels, in at least two languages, including English.

What We Offer:



  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Collaborative team and mentorship opportunities.

How to Apply:


Please forward your CV and supporting documentation to Caree-Lee@profilepersonnel.co.za. We look forward to hearing from you.



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