Network Engineer
3 days ago
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Network Engineer (L3) is a permanent engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Network Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
The Network Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required.
What you'll be doing
Key Responsibilities:
Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 and L1 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required.Academic Qualifications and Certifications:
Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) -CCNP or equivalent certification.CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP.VMware certified Professional: Data Centre Virtualization.VMware Certified Specialist – Cloud Provider.VMware Site Recovery Manager: Install, Configure, Manage.Microsoft Certified: Azure Architect Expert.AWS Certified: Solutions Architect Associate.Veeam Certified Engineer (VMCE).Rubrik Certified Systems Administrator.Google Cloud Platform (gcp).
Required Experience:
Knowledge and Attributes:
Workplace type:
On-site Working About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
-
Network Engineer
4 weeks ago
East Rand, South Africa Datacentrix (Pty) Ltd Full timeManaged Talent Solutions' client in the Aviation sector is looking for a Network Engineer to be based at their offices in the East Rand on contract. The successful candidate should have strong Cisco experience and must have a CCNP certification. Strong firewall experience using Fortinet/Sophos is essential along with a solid foundation in troubleshooting....
-
Network Architect
3 days ago
East London, Eastern Cape, South Africa NTT Full timeNetwork Engineer (L3) Job DescriptionAbout the RoleWe are seeking a highly skilled Network Engineer (L3) to join our team at NTT DATA. As a Network Engineer (L3), you will be responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.Key Responsibilities:Ensure that assigned infrastructure at the...
-
Automation Controls Engineer
2 weeks ago
East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full timeJob Summary:E2E Staffing (PTY) LTD is seeking a highly skilled Automation Controls Engineer to join our team. As an Automation Controls Engineer, you will be responsible for ensuring the smooth operation of our production lines by implementing and maintaining automation systems.Key Responsibilities:Develop and implement automation solutions to improve...
-
Customer Technical Support Engineer
2 weeks ago
East London, Eastern Cape, South Africa Execustaff Recruiting Services Full timePosition Overview:As a Technical Customer Engineer, you will play a vital role in ensuring the seamless operation of our engineering processes and customer satisfaction. Your expertise will be essential in supporting various stages of engineering projects, from planning to troubleshooting.Key Responsibilities:Assist the engineering team throughout the...
-
Customer Technical Support Engineer
2 weeks ago
East London, Eastern Cape, South Africa Execustaff Recruiting Services Full timePosition Overview:As a Technical Customer Engineer at Execustaff Recruiting Services, you will play a crucial role in enhancing our engineering capabilities and ensuring optimal system performance. Your expertise will be instrumental in supporting various phases of engineering projects, from conception to execution.Key Responsibilities:Assist the engineering...
-
Process Engineer
1 week ago
East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time{"title": "Job Description", "content": "Job SummaryAbantu Staffing Solutions is seeking a highly skilled Process Engineer to join our team. As a Process Engineer, you will be responsible for designing and implementing efficient workflows within our operational scope.Key ResponsibilitiesDevelop 4-Step designs for each workflow to optimize process...
-
Customer Support Engineer
2 weeks ago
East London, Eastern Cape, South Africa Execustaff Recruiting Services Full timeKey Responsibilities:Assist the engineering team throughout the phases of planning, design, development, installation, maintenance, and troubleshooting.Evaluate current systems and operations while formulating strategies for preventative maintenance.Detect potential issues and inform relevant stakeholders promptly.Oversee processes, personnel, and...
-
Technical Customer Engineer
3 months ago
East London, South Africa Execustaff Full timeWe are searching for an innovative, deadline-driven technical engineer to join our company. The technical engineer’s responsibilities include assisting Engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans and providing customer support. You should also...
-
Pre-Sales Engineer
4 months ago
East London, South Africa Staff Unlimited Recruitment Full timeSeeking a Pre-Sales Engineer to join our client's team, based in East London. Successful candidate will be responsible for, amongst others, aligning with specified technologies, design and build of accurate technology configurations and solutions by studying and understanding partner technologies. Minimum Requirements:- *8 years Storage & Networking...
-
Junior Desktop Support Engineer
4 months ago
East London, South Africa HEADSPACE HEADHUNTING TA HEADSPACE GLOBAL Full timeJob Advertisement: Technical Customer Engineer (Information Technologies Sector)(IT Desktop Support)Location: East LondonSalary: R13,000.00 – R15,000.00Start Date: ASAPAre you a detail-oriented technical engineer with a passion for problem-solving? We’re seeking a dedicated Technical Customer Engineer to join our team in East London. As a Technical...
-
Technical Customer Engineer
2 months ago
East London, South Africa Hire Resolve Full timeHire Resolve is seeking a talented Technical Customer Engineer to join our client, a leading IT solutions provider. This role involves supporting engineering tasks such as design assistance, construction, equipment installation, system configuration, and maintenance. Success in this position requires meticulous attention to detail, efficiency, and a strong...
-
Process Engineer
2 weeks ago
East London, Eastern Cape, South Africa Abantu Staffing Solutions Full timeAbout the RoleAbantu Staffing Solutions is seeking a highly skilled Process Engineer to join our team. As a Process Engineer, you will be responsible for designing and implementing efficient processes to drive business growth and improvement.Key ResponsibilitiesProcess Design: Develop and implement 4-Step design for each workflow within our operational...
-
Technical Customer Engineer
1 month ago
East london, South Africa Headhunters Full timeResponsibilities and expectations but not limited to: Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analysing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notifying the relevant stakeholders in a timely...
-
Technical Customer Engineer
1 month ago
East london, South Africa Adzuna ZA B C2 Full timeResponsibilities and expectations but not limited to:Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.Analysing existing systems and operations and developing preventative maintenance strategies.Identifying potential problems and notifying the relevant stakeholders in a timely...
-
Technical Customer Engineer
1 month ago
East London, South Africa Headhunters Full timeResponsibilities and expectations but not limited to:Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.Analysing existing systems and operations and developing preventative maintenance strategies.Identifying potential problems and notifying the relevant stakeholders in a timely...
-
MS Engineer
2 weeks ago
East London, Eastern Cape, South Africa NTT DATA Full timeAbout the RoleThe MS Engineer is a key member of our technical support team, responsible for providing expert technical support to clients and ensuring the smooth operation of our IT infrastructure. This role requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.Key...
-
Technical Customer Engineer
1 month ago
East London, South Africa Execustaff Recruiting Services Full timeResponsibilities:Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analysing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notifying the relevant stakeholders in a timely manner. Monitoring processes,...
-
Technical Customer Engineer
1 month ago
East london, South Africa Adzuna ZA B C2 Full timeResponsibilities:Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analysing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notifying the relevant stakeholders in a timely manner. Monitoring processes,...
-
Technical Customer Engineer
1 month ago
East london, South Africa Execustaff Recruiting Services Full timeResponsibilities: Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. Analysing existing systems and operations and developing preventative maintenance strategies. Identifying potential problems and notifying the relevant stakeholders in a timely manner. Monitoring...
-
MS Engineer
3 months ago
East London, South Africa NTT DATA Full timeJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...