Senior Financial Recovery Specialist
1 month ago
Network Recruitment
Salary Estimate: R250,000 - R300,000 per annum (dependent on experience)
Job Description:
Credit Controller Role OverviewWe are seeking a diligent and proactive Credit Controller to manage and reduce overdue debt, ensure timely cash collection, and maintain strong customer relationships. The successful candidate will be responsible for achieving monthly cash collection targets by tracking performance and reporting on key performance indicators (KPIs) weekly.
- Cash Collection: Achieve monthly cash collection targets by tracking performance, and reporting on KPIs weekly.
- Overdue Debt Reduction: Reconcile customer accounts, prioritize debt reduction efforts, and prepare for monthly debt reduction meetings.
- Payment Allocation: Accurately allocate customer payments and credit notes, reconcile unmatched credits, and ensure all unapplied cash is cleared by month-end.
- Customer Contact & Correspondence: Maintain regular communication with customers via calls, emails, and visits to resolve queries and collect outstanding debts. Update systems after every interaction.
- Debt Reconciliations: Reconcile customer accounts monthly, escalating discrepancies when needed and ensuring timely resolution.
- Credit Requests & Adjustments: Process credit adjustments and refunds in accordance with company procedures and approval workflows.
- Invoice Management: Download and submit invoices via customer portals and ensure customers receive accurate billing and statements on time.
- Ad Hoc Duties: Manage overdue debt with external collection agencies, prepare bad debt write-offs, monitor orders on hold, and collaborate with other teams to drive improvements.
The ideal candidate should have completed Matric with relevant certificates in Credit Management. 5 years of experience in a credit control or similar role is required. Proficiency in financial software, particularly SAP, is non-negotiable. The ability to manage multiple tasks and meet deadlines is essential.
BenefitsThis fixed-term 6-month contract offers an exciting opportunity to develop your skills and expertise in credit management.
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