Hotel Concierge

6 days ago


Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time
About the Role

We are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Porter at Leeu Collection South Africa (Pty) Ltd. This is an exciting opportunity to work in a dynamic and luxurious environment, providing exceptional guest experiences and ensuring seamless service delivery.

Key Responsibilities
  • Assist guests with their luggage, parcels, and other items, providing a warm and welcoming experience.
  • Interact with guests while assisting with luggage, building rapport and ensuring their needs are met.
  • Park guests' cars and perform other fundamental operational duties, such as setting up pool facilities and assisting Housekeeping and reception.
  • Upsell other Leeu Collection facilities and services, including our affiliates, to enhance the guest experience.
Requirements
  • Previous working experience in a 5-star luxury environment.
  • Excellent communication skills in English, both written and verbal.
  • Excellent interpersonal skills to interact with guests and colleagues.
  • Efficient complaint handling and problem-solving skills.
  • Flexibility to work shifts, including weekends, public holidays, and night shifts.
  • Physical fitness, energy, and ability to stand for long periods.
  • COVID-19 Vaccination Mandatory.
  • Local Franschhoek candidates would be advantageous.
What We Offer

As a Hotel Porter at Leeu Collection South Africa (Pty) Ltd., you will have the opportunity to work in a sophisticated and unique environment, providing exceptional guest experiences and contributing to the success of our luxury hospitality portfolio.



  • Cape Town, Western Cape, South Africa RMV Solutions Recruitment Full time

    German Speaking Concierge **About the Role** We are seeking a highly skilled and experienced German Speaking Concierge to join our Sales Support Team at RMV Solutions Recruitment. As a key member of our team, you will play a vital role in shaping our travel offerings and providing exceptional client service. **Key Responsibilities** * Serve as the...


  • Cape Town, Western Cape, South Africa RMV Solutions Recruitment Full time

    German Speaking Concierge SpecialistWe are seeking an experienced and dynamic individual to join our Sales Support Team as a German Concierge Specialist for our thriving tour operator business.Key Responsibilities:Be the initial point of contact for international clients interested in booking tailor-made holidays and safaris.Handle hotel/lodge reservations...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    German Concierge SpecialistRhino Africa is a leading tour operator in Africa, recognized for its luxury safaris and commitment to sustainability. We are seeking an experienced German Concierge Specialist to join our Sales Support Team.Key Responsibilities:Provide exceptional customer service to international clients, responding to inquiries and booking...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    About the RoleWe are seeking an experienced and dynamic English Concierge Specialist to join our thriving tour operator business, specifically our Sales Support Team.Key ResponsibilitiesBook hotel/lodge and logistic reservations, based consultant requirementsResponsible for travel request distribution to agentsSupporting Sales consultants with all...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    Job SummaryWe are seeking a highly skilled and experienced French Concierge Specialist to join our team at Rhino Africa, a leading luxury safari company. As a key member of our Sales Support Team, you will be responsible for providing exceptional customer service and administrative support to our travel consultants.Key ResponsibilitiesSupport Sales...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: German Travel ConciergeJob Summary:ABC Worldwide is seeking a highly skilled German Travel Concierge to join our team. As a key member of our concierge team, you will be responsible for providing exceptional customer service to our international clientele, ensuring seamless travel experiences, and resolving any travel-related issues that may...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"Responsibilities": "Key ResponsibilitiesAs a German-speaking Travel Concierge at ABC Worldwide, you will be the first point of contact for international clients interested in booking tailor-made holidays and safaris on the continent.Book hotel/lodge and logistic reservations based on consultant requirements.Responsible for travel request distribution to...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"title": "German-speaking Travel Concierge", "description": "Job SummaryWe are seeking a highly skilled German-speaking Travel Concierge to join our team at ABC Worldwide. As a key member of our team, you will be responsible for providing exceptional customer service to our international clientele, ensuring seamless travel experiences, and supporting our...


  • Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Reservation Coordinator. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences from initial inquiry to check-out.Key Responsibilities:Taking Reservations: You will be the first point of contact for guests...


  • Cape Town, Western Cape, South Africa Ten Group Full time

    Job SummaryTen Group, a global luxury concierge service, is seeking a highly skilled and experienced Travel Consultant to join our team. As a key member of our travel department, you will be responsible for delivering exceptional customer service to our high-net-worth clients, providing personalized travel experiences that exceed their expectations.Key...


  • Cape Town, Western Cape, South Africa AccorHotel Full time

    Job Title: Front Office Duty ManagerJob Summary:The Front Office Duty Manager is a key role within our hotel, responsible for ensuring an exceptional guest experience. This involves creating unforgettable moments, enhancing experiences, and implementing recovery plans for missed opportunities. As the link between guests and agents, the Duty Manager plays a...

  • Lifestyle Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    About the RoleWe are seeking a highly skilled and experienced Lifestyle Manager to join our team at ABC Worldwide. As a Lifestyle Manager, you will be responsible for providing exceptional personalized service to our members, exceeding their expectations and delivering unforgettable luxury experiences.Key ResponsibilitiesRequest Management: Manage requests...

  • Guest Liaison

    4 days ago


    Cape Town, Western Cape, South Africa AccorHotel Full time

    Job Title: Guest LiaisonWe are seeking a highly skilled and experienced Guest Liaison to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide a warm and personalized welcome to...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"Key Responsibilities": "As a Japanese-speaking Lifestyle Manager, you will be responsible for managing requests from clients in a timely and efficient manner, proposing excellent options and engaging with clients to maximize the conversion of requests to bookings.You will have an in-depth understanding of your clients' lifestyle needs and interests, and...


  • Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    About the RoleWe are seeking a highly skilled and experienced Luxury Travel Consultant to join our Nordic team at Ten Lifestyle Group. As a Luxury Travel Consultant, you will be responsible for designing and delivering exceptional travel experiences for our high-net-worth clients.Key ResponsibilitiesDesign and tailor-make travel itineraries for premium...

  • Head Concierge

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Head Concierge - 5* Hotel in Cape Town** **Competitive Salary Package** ***Local Hire** **We are looking for an experienced, well-presented Head Concierge to lead and manage the concierge team.** - You will oversee the smooth running of the Concierge team daily. - Creatively seeking opportunities to surprise and delight our guests by actively listening...

  • Head Concierge

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment Presents: Your Next Chapter Unfolds!** Embark on an exciting journey as a Head Concierge with Kendrick Recruitment, representing an illustrious boutique hotel in Cape Town. About the Opportunity: Elevate your career at one of Cape Town's finest establishments. As the Head Concierge, you'll lead a dynamic team, ensuring a seamless and...

  • Head Concierge

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is searching for a Head Concierge to lead and manage a dynamic team in a prestigious Cape Town luxury hotel. As the Head Concierge, your role is pivotal in ensuring the delivery of top-tier guest services in a 5-star setting. **Minimum Qualifications**: - 3 years of 5* Hotel concierge experience. - Supervisory or team leader...

  • Concierge

    3 months ago


    Cape Town, South Africa The Roberts Connexion Full time

    A tour operator based at a CBD hotel seeks to hire an experienced Concierge. **REQUIREMENTS**: - 1 Year Concierge experience - Excellent communication skills - Excellent grooming - Own transport and laptop Salary increase and commission after 1 month depending on performance. **Job Types**: Full-time, Permanent **Salary**: From R6,000.00 per month

  • Head Concierge

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment is searching for a Head Concierge to lead and manage a dynamic team in a prestigious Cape Town luxury hotel.** As the Head Concierge, your role is pivotal in ensuring the delivery of top-tier guest services in a 5-star setting. **Minimum Qualifications**: - 3 years of 5* Hotel concierge experience. - Supervisory or team leader...

  • Head Concierge

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Luxury Five Star Hotel in Cape Town is seeking to employ a Head Concierge.** **MINIMUM EXPERIENCE OR QUALIFICATION REQUIRED**: 3 Years concierge experience in a 5* Hotel. Experience in a supervisory and/or team leader role Hospitality Diploma is advantageous Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel Proven...

  • Head Concierge

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is seeking Head Concierge for a prestigious Luxury Hotel in Cape Town. JOB PURPOSE: To lead and manage the Concierge team. EMPLOYEE VALUE PROPOSITION: This position offers variety and freedom from repetition and opportunities to interact with diverse people on a daily basis where your leadership and assertiveness skills will be used as...

  • Head Concierge

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is seeking Head Concierge for a prestigious Luxury Hotel in Cape Town. JOB PURPOSE: To lead and manage the Concierge team. EMPLOYEE VALUE PROPOSITION: This position offers variety and freedom from repetition and opportunities to interact with diverse people on a daily basis where your leadership and assertiveness skills will be used as...

  • Head Concierge

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Head Concierge** To lead and manage the Concierge team of this 5* Luxury Hotel. This position offers variety and freedom from repetition and opportunities to interact with diverse people on a daily basis where your leadership and assertiveness skills will be used as part of a highly effective team; whilst operating within clearly defined standards and...

  • Concierge

    2 months ago


    Cape Town, South Africa AccorHotel Full time

    Job DescriptionPosition SummaryThe Concierge at a Fairmont Managed property are required to ensure timely and seamless service when dealing with guest requests, providing proactive, knowledgeable and engaged service to all guests. Your ability to anticipate guest needs and make informed suggestions will ensure they have a truly memorable stay and return in...


  • Cape Town, South Africa HotelJobs.co.za Full time

    We are seeking a Experienced Receptionist/Concierge for our 4 star Hotel in the city centre, Cape Town. Main duties and responsibilities: - Adhere to check in and check out procedures - Regular updating of guest lists and forward to departments - Close liaison with Housekeeping on check-outs - Be familiar with the Hotel's Rates Policy and Front Office...

  • Head Concierge

    4 months ago


    Cape Town, South Africa Seasoned recruitment Full time

    EMPLOYEE VALUE PROPOSITION: This position offers variety and freedom from repetition and opportunities to interact with diverse people on a daily basis where your leadership and assertiveness skills will be used as part of a highly effective team; whilst operating within clearly defined standards and expectations; where your specialist guest service...

  • General Manager

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Responsibilities**: - Monthly Facilities and Incident Report: - Uphold the responsibility of drafting, maintaining, and presenting a comprehensive monthly facilities and incident report to the leadership team. - Include detailed information on property upkeep, incident management, and any noteworthy changes or improvements. - Training and Oversight of...

  • Junior Concierge

    4 months ago


    Cape Town, South Africa One&Only Cape Town Full time

    Junior Concierge (11649) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...


  • Cape Town, South Africa RMV Solutions Recruitment Full time

    German Speaking Concierge - Cape Town Travel / Tourism IndustryMarket-Related Salary We are seeking an experienced and dynamic individual to join our Sales Support Team as a German Concierge Specialist for our thriving tour operator business. Your role will involve shaping our travel offerings and serving as the primary contact for consultants, assisting...

  • Head Concierge

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    About Soughted: At Soughted, we are dedicated to delivering exceptional service and providing a memorable guest experience. We prioritize our guests, property owners, and our collaborative team. If you are passionate about hospitality and have extensive guest liaison experience, we invite you to join our Concierge team. As a Concierge at Soughted, you will...


  • Cape Town, South Africa RMV Solutions Pty Ltd Full time

    We are seeking an experienced and dynamic individual to join our Sales Support Team as a German Concierge Specialist for our thriving tour operator business. Your role will involve shaping our travel offerings and serving as the primary contact for consultants assisting guests with reservations and special requests. Your diverse expertise in operations...


  • Cape Town, South Africa RMV Solutions Recruitment Full time

    German Speaking Concierge - Cape Town Travel / Tourism Industry Market-Related Salary We are seeking an experienced and dynamic individual to join our Sales Support Team as a German Concierge Specialist for our thriving tour operator business. Your role will involve shaping our travel offerings and serving as the primary contact for consultants, assisting...

  • Manager - Concierge

    2 weeks ago


    Cape Town, South Africa Hilton Full time

    Manager - Concierge Greets customers, checks them in and out and responds to inquiries with accurate information regarding hours of outlet operation, hotel services, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. Makes arrangements for these services as needed by guests. Manages department budget, including...

  • Operations Manager

    3 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Hospitality Jobs Africa is seeking an experienced and passionate Operations Manager to join our client’s team based in Cape Town. Our client is a luxury travel concierge service provider, specializing in luxury villas and apartment accommodation complimented with hotel like services. If you have a background in luxury travel and concierge services, possess...