Head Concierge
7 months ago
**Head Concierge - 5* Hotel in Cape Town**
**Competitive Salary Package**
***Local Hire**
**We are looking for an experienced, well-presented Head Concierge to lead and manage the concierge team.**
- You will oversee the smooth running of the Concierge team daily.
- Creatively seeking opportunities to surprise and delight our guests by actively listening to them and building positive relationships and emotional connections.
- Support the management of the Front Office Team in accordance with Hotel Management principles.
- Ideally someone who is strong leader and mentor, with excellent interpersonal skills.
- Is organized, with strong administrative skills and ability to identify training and development needs.
**MINIMUM EXPERIENCE OR QUALIFICATION REQUIRED**:
- 3 Years concierge experience in a 5* Hotel.
- Experience in a supervisory and/or team leader role
- Hospitality Diploma is advantageous.
- Computer literate with working knowledge of Microsoft Office Outlook, Word, and Excel
- Proven network of industry supplier contacts
- Excellent command of the English language with solid verbal and written communication skills
- Member of the Clef D’Or and fluency in a European Language would be advantageous.
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