Key Accounts Manager
4 days ago
To drive sales growth and exceed performance quotas by implementing effective value propositions and managing complex customer relationships.
Key responsibilities include providing tactical and operational management to the sales team, representing the company to customers, and ensuring consistent satisfaction with our service levels and products.
Required Skills and QualificationsBachelor's degree in Sales/Marketing or related field, with 3-5 years of experience in a marketing and sales function.
Proven track record of achieving sales targets, managing complex customer relationships, and coordinating sales teams.
Key ResponsibilitiesSales:
- Achieve sales targets at established margins
- Ensure orders and contracts are secured and confirmed by customers
- Establish and maintain professional relationships with customers and buying teams
- Continuously assess client satisfaction and feedback to design and production teams
- Monitor competitive context and liaise with the Brand manager to determine needs
Product Development:
- Keep up to date with product fashion trends and present to key accounts
- Participate in new product development with production and design activities
- Obtain customer acceptance of new products or designs
- Initiate PDA with full product specification and confirm new PDA details with customers
Stock Management:
- Ensure accurate stock control for relevant products
- Maintain good stock levels and be aware of exception reports from Production Planning
- Obtain forecast from customers and undertake responsibility for setting and achieving forecasts
General Administration:
- Attend relevant meetings and monitor customer call off of stock in terms of quantities and dates
- Liaise with customers regarding deviations from the agreed call-offs and ensure up-to-date and accurate compliance with administrative requirements
- Maintain accurate and up-to-date reporting as scheduled and provide ad hoc reports as required
Business principles, company economics, sales and marketing principles and methodologies, research methodologies, and the area market and competitors.
Planning and organisation, computer literacy, effective verbal and written communication, report writing, interpersonal, logical thinking, innovative thinking, problem solving, decision-making, analytical and evaluative thinking, achieving sales, profitability, and budget goals, implementation of sales and marketing strategies.
Initiative and assertive, tolerant of stress and pressure, attention to detail, deadline driven, able to prioritise, able to leverage technology, organisational awareness, maintaining positive team morale, commitment to building strong business relationships with customers, effective communication with senior leaders internally and with customers, ability to interface and demonstrate leadership both internally and externally, high-energy self-starter as well as collaborative team player, effective cross-functional communication within company and the customer.
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