Strategic Transformation Specialist

4 days ago


Cape Town, Western Cape, South Africa Capitec Full time

At Capitec, we are committed to excellence in everything we do. Our vision is to build the best bank in the world through unlocking the potential of our people.

About The Role

The role involves leading strategic reengineering and transformation initiatives with a strong focus on technical and engineering capabilities. As a key member of our team, you will be responsible for stakeholder engagement, managing change, and upholding engineering standards.

You will proactively identify and address problem areas within the bank, support and upskill engineers, and drive service health by establishing baselines and improving end-to-end client journeys.

Our Ideal Candidate
  • At least 10 years of experience in business improvement, business engineering, or a related field
  • Experience in Six Sigma, Lean, TOC, Business Improvement, Agile
  • Capable of managing and leading engineers, ensuring peer reviews, supporting design, and driving change.
  • Ability to proactively identify problem areas or process issues within the bank and support engineers to solve them.
  • Strong focus on technical and engineering capabilities, with a deep understanding of business engineering techniques and methodologies
  • Knowledge of product health and service health concepts, and the ability to drive these initiatives.
  • Familiarity with establishing and upholding standards in a centre of mastery.


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