User Experience Content Strategist

3 weeks ago


Cape Town, Western Cape, South Africa Epam Full time

About the Role

We are seeking a skilled User Experience Content Strategist to join our team at EPAM. As a Content Designer for Digital Solutions, you will play a key role in creating engaging cross-channel content experiences that connect users' needs with businesses' goals.

Responsibilities

  • Partner with clients to translate business goals and user needs into viable content design strategies for new and redefined digital experiences.
  • Collaborate with product team members to define personas, map content to user journeys, and create appropriate UX copy at all stages of the user journey.
  • Contribute to information architecture, sitemaps, navigation, and content organization.
  • Write user-friendly content across multiple platforms and touchpoints that aligns with the clients' brand, values, and tone and meets business goals and industry best practices.
  • Create copy guidelines that support the broader content strategy and user experience goals.
  • Collaborate with a cross-functional project team to create narratives and copy for journey maps, landing pages, products, applications, and more across web and mobile.
  • Support and participate in stakeholder workshops and in user research.
  • Provide editorial feedback to the project team and other writers.

Requirements

  • At least 5 years of professional content strategy/design experience, ideally in an agency or consultancy environment.
  • Experience on user-focused digital product writing with a portfolio of English UX-focused writing samples.
  • Experience with Content Management Systems (CMS).
  • Experienced in information architecture, taxonomy, content models, content migration.
  • Solid experience with Figma.
  • Well-versed with quantitative and qualitative data to guide editorial choices.
  • Comfortable defining editorial processes and workflows.

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.



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