Senior Content Strategist and UX Writer

4 days ago

Cape Town, Western Cape, South Africa Epam Full time
About the Role

We are seeking a highly skilled Senior Content Strategist and UX Writer to join our team at EPAM. As a key member of our content strategy team, you will play a crucial role in shaping the user experience of our digital solutions.

Job Description

The successful candidate will have a strong understanding of UX writing principles and practices, as well as excellent content design skills. You will work closely with our product managers, designers, and engineers to ensure that content design and UX writing are integrated into the product development process.

Responsibilities:
  • Partner with clients to translate business goals and user needs into viable content design strategies for new and redefined digital experiences.
  • Collaborate with product team members to define personas, map content to user journeys, model content, identify content gaps, and create appropriate UX copy at all stages of the user journey.
  • Contribute to information architecture, sitemaps, navigation, and content organization.
  • Write user-friendly content across multiple platforms and touchpoints that aligns with the client's brand, values, and tone and meets business goals and industry best practices.
  • Create copy guidelines that support the broader content strategy and user experience goals.
  • Collaborate with a cross-functional project team to create narratives and copy for journey maps, landing pages, products, applications, and more across web and mobile.
  • Support and participate in stakeholder workshops and in user research.
  • Provide editorial feedback to the project team and other writers.
Requirements

To be successful in this role, you will need:

  • At least 5 years of professional content strategy/design experience, ideally in an agency or consultancy environment.
  • Experience in user-focused digital product writing with a portfolio of English UX-focused writing samples.
  • Experience with Content Management Systems (CMS).
  • Experienced in information architecture, taxonomy, content models, content migration.
  • Solid experience with Figma.
  • Well-versed with quantitative and qualitative data to guide editorial choices.
  • Comfortable defining editorial processes and workflows.
Benefits

We offer a competitive salary of $110,000 - $140,000 per year, depending on experience, plus a range of benefits including:

  • Global travel medical and accident insurance.
  • Referral bonuses.
  • Flexible schedule and work from home opportunities (depending on the project).
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions, and much more.
About EPAM

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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