Client Success Consultant
2 days ago
**Job Overview**
We are looking for a Client Success Consultant to join our team in Durban. The successful candidate will be responsible for maintaining and growing our existing relationships with clients in the KZN region.
This role involves building collaborative relationships, driving customer retention, and upselling to existing customers to ensure continued engagement with Globaltrack.
**Responsibilities**
- Maintain smooth operation of our range of products across all customers in the KZN region.
- Conduct needs analysis, provide training, and upskill clients to enhance their experience with our solutions.
- Manage client relationships at various levels, from Junior to Executive.
**Requirements**
- Matric with tertiary degree/diploma and previous experience in Customer Service.
- High computer literacy, understanding, and proficiency.
- Excellent communication and negotiation ability, strong problem-solving skills, and ability to work independently.
**What We Offer**
A market-related salary with benefits, a vibrant culture, and the opportunity to work with industry-leading products. Travel may be required from time to time as needed.
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