Customer Service Representative

4 weeks ago


Johannesburg, Gauteng, South Africa People Dimension Full time

Company Overview

At People Dimension, we are a leading company specialising in the import and distribution of industrial and electronic products.

We are looking for an experienced Internal Sales Agent to join our team.

Duties & Responsibilities

The successful candidate will be responsible for assisting walk-in customers from beginning to end of the sales process, generating quotes, sales orders, and invoices, responding to customer sales requirements, and providing after-sales services.

The role also involves quoting customers based on specific product requirements, processing customer orders, updating customers on deliveries, and communicating with company management to convey customers' needs and requirements.

Additional responsibilities include providing technical assistance to customers where possible, updating databases with new customer details, passing on leads to external salespersons for customers requiring technical assistance, and maintaining the presentation of the office and reception area.

Required Skills & Qualifications

The ideal candidate must possess strong administration skills, excellent communication skills, and be organized and analytical. They should also have strong presentation skills and be able to communicate professionally in verbal and written responses.

Benefits

The remuneration package includes a salary range of R18 000 - R24 000 per month.



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