Operations and Administration Lead

3 days ago


Johannesburg, Gauteng, South Africa Genpact Full time

About the Position

We are seeking a seasoned Human Resources Operations Admin – Manager to join our team at Genpact, a global leader in professional services and solutions.

This role offers an exciting opportunity to leverage your expertise in HR generalist/HRBP experience, preferably with years of managerial experience, to drive process excellence improvements and initiate business process re-engineering initiatives.

Key Accountabilities

  • Develop and execute strategies to enhance service delivery, improving operational efficiency, productivity, and effectiveness.
  • Drive change management initiatives, ensuring seamless transition and minimal disruption.
  • Collaborate with cross-functional teams to identify opportunities for improvement and implement process enhancements.
  • Foster strong relationships with internal stakeholders, facilitating open communication and collaboration.
  • Manage and mitigate risks associated with service delivery, ensuring continuity and minimizing disruptions.

What You'll Gain

  • A stable job offer with employment contract.
  • Opportunities to work in a multicultural and diverse environment with employees from over 30 countries.
  • Access to our award-winning learning platform for professional development and growth.
  • A range of benefits, including Medical Aid, Retirement and risk benefits.
  • An attractive salary that reflects your value to the organization.


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