Business Relationship Manager
2 weeks ago
As a Business Relationship Manager at FirstRand Bank Limited, you will play a crucial role in strategically and operationally managing and growing a portfolio of high revenue generating clients.
Key Responsibilities:- Manage cost to income to increase profitability and efficiencies for the business.
- Enhance business performance and profitability.
- Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
- Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Drive the achievement of customer migration by recommending solutions and improving efficiencies.
- Set tactical goals and optimize the use of people, finances and technologies in order to realize those goals.
- Define a sales strategy and delivery plans in support of the strategic business objectives.
- Assess and evaluate credit applications in accordance with the Bank's Credit Policy and within set time frames.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
- 2-3 years in a Business Relationship Manager role in the Commercial Banking environment.
- FAIS Accredited qualification (NQF level 6, 7 etc.).
- Exposure to Credit Applications in Agric space environment.
- RE qualification.
- Credit Management exposure a must.
- Experience of dealing with high level customer queries.
- Not an unrehabilitated insolvent.
- Opportunities to network and collaborate.
- A challenging working environment.
- Opportunities to innovate.
Apply now if you are interested in taking the next step. We look forward to engaging with you.
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Business Relationship Manager
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