Incoming Calls Specialist

3 days ago


Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

We are seeking an Incoming Calls Specialist to join our team at Recruitment Dynamix. In this role, you will be responsible for handling in-bound calls and processing orders.

About the Job:

You will be working closely with potential customers to build rapport and understand their needs and preferences, providing information on product options, features, and pricing. You will also be responsible for converting leads into sales and providing regular updates and reports on lead conversions, customer feedback, and any challenges faced in the sales process.

Requirements:
  • Education: High school diploma or equivalent
  • Experience: Previous experience in a call centre or sales environment
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage customers effectively
  • Sales Skills: Proven track record of achieving sales targets and converting leads into sales
  • Problem-Solving: Strong problem-solving skills and the ability to handle objections and inquiries professionally

The estimated salary for this role is $55,000 - $75,000 per annum.



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