Business Process Improvement Specialist

2 weeks ago


Centurion, Gauteng, South Africa WNS Global Services Full time

At WNS Global Services, we are currently seeking a skilled Business Process Improvement Specialist to join our team.

This role involves mapping and documenting business processes, reviewing procedure manuals, and collaborating with stakeholders to streamline or improve existing processes.

The ideal candidate will have a strong understanding of process modeling and data analysis, as well as excellent communication and stakeholder management skills.

Key Responsibilities:

  • Process Modeling: Gather and analyze information from various sources to inform business process mapping and documentation
  • Stakeholder Management: Collaborate with subject matter experts and communicate relevant information to appropriate recipients
  • Reporting: Provide regular updates on assigned work and deliverables

Requirements:

  • Grade 12 diploma or equivalent
  • Minimum 1 year's experience in business process modeling environment
  • Proficiency in Visio, Bizagi, Lucidchart, Sharepoint, or other modeling software
  • Working knowledge of RPA tools and processes (an asset)

We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience, along with a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about process improvement, please apply for this exciting opportunity



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