Administrative Support Specialist

6 days ago


South Beach, KwaZulu-Natal, South Africa FirstRand Bank Limited Full time

Job Summary

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at FirstRand Bank Limited. The successful candidate will be responsible for providing efficient and effective administration support to ensure the smooth running of a functional area.

Key Responsibilities

  • Manage costs and expenses within approved budgets to achieve cost efficiencies.
  • Cultivate and manage objective working relationships with stakeholders, including end-users, SMEs, project managers, and senior staff members.
  • Resolve customer queries efficiently and within agreed timelines.
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.
  • Monitor changes in laws, regulations, initiatives, and industry practices, and implement appropriate interventions.
  • Comply with governance requirements, including legislative and audit requirements.
  • Set up and maintain filing systems to ensure efficient service is provided.
  • Maintain administrative processes for the department's operational activities.
  • Provide accurate and timely management information.
  • Plan and manage performance, skills development, employment equity, talent, and culture of the team to improve innovation, achieve efficiencies, and increase competencies.
  • Manage own development to increase own competencies.

About Us

FirstRand Bank Limited is an equal opportunities employer and supports the recruitment and advancement of individuals with disabilities. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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