Insurance Business Development Professional
6 days ago
Job Summary
Old Mutual is seeking a highly motivated and results-driven Commercial Insurance Sales Specialist to join our team. As a key member of our sales team, you will be responsible for identifying and executing innovative methods to build your own insurance portfolio, providing quality direct sales service to new and existing clients, and driving portfolio profitability and growth.
Key Responsibilities
- Identify and execute on innovative methods to build your own insurance portfolio, including prospecting for new clients through networking, cold-calling, and door-to-door canvassing.
- Manage and drive portfolio profitability and growth by ensuring that ongoing service and support provided to clients is delivered on time and improves the quality of the business underwritten.
- Conduct comprehensive risk evaluations for clients and provide solutions by selling non-life products aligned to their needs.
- Continuously build client base to secure future portfolio growth and identify and action on cross- and up-selling opportunities across all products.
- Sell according to agreed targets for the day, week, and month, and maintain minimum agreed quote volumes, quote-to-sales ratio, and NTU- and cancellation ratio.
- Perform after-sales service tasks according to allocated portfolio of customers, monitor and resolve escalated client queries and complaints timeously, and manage relationships with clients to ensure Service Level Agreement standards are met or exceeded.
- Retain existing business, including renewal discussions in line with business process and FAIS Code of Conduct, and create collaborative relationships with other departments to determine process improvements designed to enhance the customer experience.
- Manage time and workloads to ensure that deadlines and targets are met, and contribute to a service culture that builds rewarding relationships, proposes innovations, and allows others to provide exceptional service.
Requirements
- FAIS Compliant in Non-life Commercial product category.
- A Valid Driver's License with own reliable transport required for the role.
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