Hotel General Assistant
1 day ago
The Recruiters is seeking an experienced Hotel General Assistant to join our prestigious 4-star hotel team.
About the Job:
In this role, you will be responsible for assisting the General Manager in overseeing all hotel operations, ensuring seamless service delivery and adherence to brand standards.
Your Key Responsibilities:
- Operational Oversight: Assist the General Manager in overseeing all hotel operations.
- Staff Leadership: Recruit, train, and mentor team members.
- Guest Relations: Proactively engage with guests to enhance their experience.
- Financial Management: Assist in budgeting and financial planning.
- Quality Control: Conduct regular inspections of hotel facilities and services.
- Sales and Marketing Support: Collaborate with the sales and marketing team.
- Event Coordination: Oversee the planning and execution of events and functions.
- Inventory Management: Manage stock levels for hotel supplies.
- Reporting: Prepare regular reports on operational performance, guest feedback, and staff performance.
Requirements:
- Matric
- Tertiary Qualification - Advantageous
- Minimum of 2 years of experience in a similar role within the hospitality industry
- Proven stability in employment history; strong references required
- Warm, approachable demeanor with excellent interpersonal skills
- Strong attention to detail and a commitment to excellence
- Proficient in hotel management software and MS Office Suite
- Knowledge of budgeting, forecasting, and financial reporting processes
Salary: $65,000 - $85,000 per annum (dependent on experience)
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