Hotel General Assistant

1 day ago


Plettenberg Bay, Western Cape, South Africa The Recruiters Full time
Job Overview

The Recruiters is seeking an experienced Hotel General Assistant to join our prestigious 4-star hotel team.

About the Job:

In this role, you will be responsible for assisting the General Manager in overseeing all hotel operations, ensuring seamless service delivery and adherence to brand standards.

Your Key Responsibilities:

  • Operational Oversight: Assist the General Manager in overseeing all hotel operations.
  • Staff Leadership: Recruit, train, and mentor team members.
  • Guest Relations: Proactively engage with guests to enhance their experience.
  • Financial Management: Assist in budgeting and financial planning.
  • Quality Control: Conduct regular inspections of hotel facilities and services.
  • Sales and Marketing Support: Collaborate with the sales and marketing team.
  • Event Coordination: Oversee the planning and execution of events and functions.
  • Inventory Management: Manage stock levels for hotel supplies.
  • Reporting: Prepare regular reports on operational performance, guest feedback, and staff performance.

Requirements:

  • Matric
  • Tertiary Qualification - Advantageous
  • Minimum of 2 years of experience in a similar role within the hospitality industry
  • Proven stability in employment history; strong references required
  • Warm, approachable demeanor with excellent interpersonal skills
  • Strong attention to detail and a commitment to excellence
  • Proficient in hotel management software and MS Office Suite
  • Knowledge of budgeting, forecasting, and financial reporting processes

Salary: $65,000 - $85,000 per annum (dependent on experience)



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