Trainer - BPO/Call Center Specialist

Job Title: Trainer - BPO/Call CenterAt Telebest, we are seeking a skilled Trainer to join our team. As a Trainer, you will play a crucial role in delivering high-quality training programs to our staff, ensuring they have the knowledge and skills to provide exceptional customer service.Key Responsibilities:Training Program Development: Design and deliver...

Sales Trainer (Outbound Telesales)CallForce, a leading BPO service provider, is seeking a skilled Sales Trainer to join our team in Cape Town. As a Sales Trainer, you will play a crucial role in delivering training that enhances the skills and knowledge of our sales professionals.Key Responsibilities:Develop and deliver training programs that meet client...

{"title": "Sales Trainer Role", "description": "Sales Trainer Position at CallForceWe are seeking a skilled Sales Trainer to join our team in Cape Town. As a Sales Trainer, you will be responsible for delivering training that continuously improves the content and delivery styles for new trainees and existing agents.Key Responsibilities:Facilitate training...

About the RoleWe're seeking a skilled Trainer to join our team at CallForce, where you'll play a vital role in shaping the careers of our customer experience professionals. As a Trainer, you'll be responsible for planning, facilitating, and managing the new hire training process, ensuring our associates are equipped with the knowledge and skills needed to...

Job Title: SME Trainer/ Advisor TrainerAt ABC Worldwide, we are seeking a highly skilled and experienced SME Trainer/ Advisor Trainer to join our team. As a key member of our training department, you will play a critical role in educating and producing competent staff to deliver client-set requirements.Key Responsibilities:Lead and co-lead new hire classes...

Job Title: SME Trainer/Advisor Trainer/Business TrainerAt ABC Worldwide, we are seeking a highly skilled and experienced SME Trainer/Advisor Trainer/Business Trainer to join our team. As a key member of our training department, you will be responsible for delivering high-quality training programs to our staff, ensuring they have the necessary skills and...

Job Title: SME Trainer/ Advisor TrainerAt ABC Worldwide, we are seeking a highly skilled SME Trainer/ Advisor Trainer to join our team. As a key member of our training department, you will be responsible for educating and producing competent staff to deliver client-set requirements.Key Responsibilities:Lead and co-lead new hire classes and continuing...

{"title": "SME Trainer/Advisor Trainer/Business Trainer", "description": "Job SummaryABC Worldwide is seeking a highly skilled SME Trainer/Advisor Trainer/Business Trainer to join our team. As a key member of our training department, you will be responsible for educating and producing competent staff to deliver client-set requirements.The primary role of...

Senior Operations Manager BPO Cape TownAt TTEC, we're committed to delivering exceptional customer experiences. As a Senior Operations Manager, you'll play a key role in driving business success and creating a positive work environment.Key Responsibilities:Lead and manage a team of junior managers to achieve operational excellence and service...

Quality Assurance Team LeaderCallForce, a leading BPO service provider, is seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents' performance in international campaigns.Develop and implement...

Job Summary:CallForce is a leading Business Process Outsourcing (BPO) service provider offering innovative customized contact center solutions to global markets.We are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of...

{"h1": "Senior Operations Manager BPO Job Description", "p": "At Mass Markets, we are seeking an experienced Senior Operations Manager to oversee the daily operations of our Business Process Outsourcing (BPO) unit. This role involves managing a large team, optimizing processes, driving results, and maintaining high levels of client satisfaction.Key...

Job Title: Operations Manager BPOJoin CallForce, a well-established telecommunications brand, as we seek an experienced Operations Manager BPO to lead our contact centre teams in delivering exceptional customer experiences.Key Responsibilities:Develop and implement plans to successfully deliver exceptional resultsHandle client interface, deliver on SLA...

Job Title: HR Specialist - BPO/Contact Centre Cape TownWe are seeking a highly skilled HR Specialist to oversee insourced and outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate will be responsible for building and maintaining strong relationships with external clients and internal stakeholders to ensure an...

Job SummaryWNS Global Services is seeking a highly skilled and customer-focused Insurance Senior Call Center Representative to join our team. As a key member of our insurance customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...

About West Coast PersonnelWe are South Africa's largest importer, manufacturer, and supplier of mobility goods and aids for the elderly.Job SummaryWe are seeking a skilled Call Center Team Leader to manage a small team of consultants and optimize lead distribution for maximum ROI.Key ResponsibilitiesManage a team of consultants to ensure calls meet company...

About the RoleWe are seeking a highly skilled Data Center Technician to join our expanding Infrastructure Operations team at Amazon Data Services South Africa (Pty) Ltd.Key ResponsibilitiesSafety: Maintain the highest safety standards and foster a world-class safety culture.Data Center Operations: Diagnose and repair hardware and network problems, perform...

About the RoleWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at TTEC. As a key member of our leadership team, you will be responsible for driving the operational direction and financial performance of our business.Key ResponsibilitiesOperational Leadership: Provide strategic direction and guidance to the junior...

Debt Collection Opportunity with CallForceWe are seeking a skilled Debt Recovery Consultant to join our team at CallForce, a leading BPO service provider. As a Debt Recovery Consultant, you will be responsible for servicing our global client in the USA, engaging with high-profile clients to help them manage and resolve debt issues.Key Responsibilities:Manage...

{"title": "Operations Manager BPO", "content": "Job SummaryAt CallForce, we are seeking an experienced Operations Manager BPO to lead our contact centre teams in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for developing and implementing plans to successfully deliver results, handling client...