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International Inbound Debt Sales Specialist

2 months ago

Cape Town, Western Cape, South Africa CallForce Full time

Debt Collection Opportunity with CallForce

We are seeking a skilled Debt Recovery Consultant to join our team at CallForce, a leading BPO service provider. As a Debt Recovery Consultant, you will be responsible for servicing our global client in the USA, engaging with high-profile clients to help them manage and resolve debt issues.

Key Responsibilities:

  • Manage customer accounts and calls to resolve debt issues
  • Utilize negotiation skills to secure payment arrangements
  • Meet minimum productivity requirements for calls daily
  • Adhere to collection scripts and maintain professional communication

Requirements:

  • Minimum 2-years debt sales experience
  • English language proficiency, written and verbal
  • Neutral accent
  • Knowledge of debt collection techniques and negotiation skills

Working Hours:

  • Rotational shifts from 15h00 PM – 04h00 AM

Company Description:

CallForce is an award-winning BPO service provider delivering innovative and customized contact center solutions from South Africa to the global market. Our team is dedicated to providing exceptional service to our clients, and we are seeking a skilled Debt Recovery Consultant to join our team.

Salary: R7,500 (basic plus commission)