Lead Coffee Connoisseur
1 month ago
We are seeking a skilled and charismatic Lead Coffee Connoisseur to join our HR Supreme team.
About the RoleThis is a fantastic opportunity for a motivated and experienced professional to take on a leadership role in our café environment.
As a Lead Coffee Connoisseur, you will be responsible for preparing and serving high-quality coffee drinks, while maintaining a positive customer experience.
Key Responsibilities- Coffee Preparation:
- Prepare and serve coffee drinks by following standardized recipes and preparation techniques.
- Ensure consistency and quality of each coffee drink prepared.
- Clean and maintain equipment, including espresso machines and grinders.
- Greet customers with a friendly and welcoming demeanor.
- Provide exceptional customer service by understanding customer needs and providing recommendations when necessary.
- Handle customer complaints professionally and resolve issues promptly.
- Process payments accurately using the cash register.
- Ensure that the cash register is balanced at the end of the shift.
- Follow company procedures for opening and closing the cash register.
- Maintain up-to-date knowledge of coffee products, brewing methods, and trends.
- Provide information about coffee blends, preparation methods, and various products offered in the store.
- Assist with ordering and restocking coffee beans, milk, and other supplies.
- Monitor inventory levels and notify management when supplies are low.
- Maintain cleanliness and organization of the coffee shop.
- Follow health and safety guidelines when handling food and beverages.
- Ensure that the work area is clean and sanitized throughout the shift.
- Collaborate with other team members to ensure smooth operation of the coffee shop.
- Assist in training new employees when necessary.
- Adhere to all company policies and procedures.
- Comply with all health and safety regulations.
To succeed as a Lead Coffee Connoisseur, you will need:
- A minimum of 1 year of experience as a Barista or in a similar role.
- Knowledge of coffee brewing methods and equipment.
- Excellent customer service skills.
- Strong communication skills.
- Ability to work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Ability to stand for long periods.
- Basic math skills for cash handling.
$45,000 - $55,000 per year, depending on experience and location.
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