Lead Coffee Connoisseur

1 month ago


Pretoria, Gauteng, South Africa HR Supreme Full time

We are seeking a skilled and charismatic Lead Coffee Connoisseur to join our HR Supreme team.

About the Role

This is a fantastic opportunity for a motivated and experienced professional to take on a leadership role in our café environment.

As a Lead Coffee Connoisseur, you will be responsible for preparing and serving high-quality coffee drinks, while maintaining a positive customer experience.

Key Responsibilities
  1. Coffee Preparation:
  • Prepare and serve coffee drinks by following standardized recipes and preparation techniques.
  • Ensure consistency and quality of each coffee drink prepared.
  • Clean and maintain equipment, including espresso machines and grinders.
Customer Service:
  • Greet customers with a friendly and welcoming demeanor.
  • Provide exceptional customer service by understanding customer needs and providing recommendations when necessary.
  • Handle customer complaints professionally and resolve issues promptly.
Cash Handling:
  • Process payments accurately using the cash register.
  • Ensure that the cash register is balanced at the end of the shift.
  • Follow company procedures for opening and closing the cash register.
Product Knowledge:
  • Maintain up-to-date knowledge of coffee products, brewing methods, and trends.
  • Provide information about coffee blends, preparation methods, and various products offered in the store.
Inventory Management:
  • Assist with ordering and restocking coffee beans, milk, and other supplies.
  • Monitor inventory levels and notify management when supplies are low.
Cleanliness:
  • Maintain cleanliness and organization of the coffee shop.
  • Follow health and safety guidelines when handling food and beverages.
  • Ensure that the work area is clean and sanitized throughout the shift.
Teamwork:
  • Collaborate with other team members to ensure smooth operation of the coffee shop.
  • Assist in training new employees when necessary.
Compliance:
  • Adhere to all company policies and procedures.
  • Comply with all health and safety regulations.
Requirements

To succeed as a Lead Coffee Connoisseur, you will need:

  • A minimum of 1 year of experience as a Barista or in a similar role.
  • Knowledge of coffee brewing methods and equipment.
  • Excellent customer service skills.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and strong organizational skills.
  • Ability to stand for long periods.
  • Basic math skills for cash handling.
Estimated Salary

$45,000 - $55,000 per year, depending on experience and location.


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