Restaurant Manager

1 week ago


Pretoria, South Africa Toulas Family Restaurant Full time

**Roles and responsibilities**

Restaurant Manager is responsible for:

- Actively reducing waste through effective stock rotation and creating specials where needed
- Liaising with customers for event planning and new business development
- Interacting with guests in order to build solid relationships with the customers and goodwill in the community
- Dealing with customer complaints relating to food and addressing any and all issues to prevent a recurrence.
- Ensuring General Restaurant Workers (waiters) are familiar will all aspects of the dishes and able to sell effectively to customers
- Acting as direct line manager to all chefs and student chef apprentices
- Ordering of food and other kitchen consumables
- Adherence to all applicable laws governing a professional kitchen, including acting as Health and safety officer Company policy and procedure are available and are updated from time to time.
- Creating menu items, recipes and developing dishes ensuring variety and quality.
- Weekly rostering of kitchen staff to ensure efficient work flow
- Ensuring the day to day running of the restaurant as a whole
- Responsible for overseeing all aspects of the restaurant's operations to ensure exceptional guest experiences and achieve business objectives.
- Lead a team of dedicated professionals, maintain high standards of service, and uphold the restaurant's reputation
- Coordinate the entire restaurant operation, including front-of-house and back-of-house
- Deliver superior guest services and ensure absolute customer satisfaction
- Respond efficiently to customer complaints
- Enforce and offer the best quality of products possible
- Organize and supervise shifts
- Maintain inventory
- Track compliance with sanitation and safety rules and regulations
- Control costs and cut waste
- Successfully promote and publicize the brand
- Nurture a positive working environment and lead by example as restaurant management
- All other duties as per Restaurant Management not listed above.

Key Skills and Attributes:

- Strong customer service skills.
- Commercial awareness.
- Interpersonal and teamwork skills.
- The ability to prioritize and juggle multiple responsibilities.
- Excellent communication skills.
- Management and administration skills.
- Experience 1 year minimum.

Salary and benefits A basic wage of R12 000 - R18 000 based on experience is paid on the last day of each month.

Staff transport to Mamelodi area only

Daily staff meal

Coffee and tea

**Job Types**: Full-time, Permanent, Temp to perm

Contract length: 3 months

Pay: From R12 000,00 - R18 000,00 per month

**Education**:

- Certificate (required)

**Experience**:

- a Restaurant Manager experience: 1 year (required)

License/Certification:

- drivers license (required)

Expected Start Date: 2023/10/20

Pay: R12 000,00 - R18 000,00 per month

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Restaurant management: 1 year (required)

Application Deadline: 2024/10/15


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