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Destination Partnership Developer
1 week ago
This Destination Partnership Developer role at Wildernessdestinations is an exciting opportunity for a highly motivated and experienced individual to join our team.
As a key member of our operations department, you will be responsible for developing and maintaining strong relationships with suppliers, ensuring accurate and financially healthy bookings, and providing exceptional customer service.
The ideal candidate will have 4-5 years' senior experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry. They will also possess in-depth knowledge of Southern and East Africa, as well as working knowledge of TourPlan and WETU or similar booking/operating systems.
To succeed in this role, you must be dynamic, detail-oriented, organized, and possess excellent communication skills. You will remain steady in a busy environment and consistently prioritize tasks, problem-solve without compromising accuracy, and offer high-quality service levels.
Key Responsibilities- Develop and maintain strong relationships with suppliers.
- Manage and complete booking confirmation process on Wilderness Window platform.
- Provide exceptional customer service to all stakeholders involved.
- Ensure accuracy and financial health of bookings.
We are looking for a highly motivated individual with the following qualifications:
- Matric certificate – with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality is advantageous.
In addition to the above qualifications, the ideal candidate will possess:
- 4-5 years' senior experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry.
- In-depth knowledge of Southern and East Africa.
- Working knowledge of TourPlan and WETU or similar booking/operating system.
The successful candidate will be required to possess the following skills and qualities:
- Dynamic, detail-oriented, organized, and excellent communication skills.
- Remain steady in a busy environment and consistently prioritize tasks.
- Problem-solve without compromising accuracy and offer high-quality service levels.
Wildernessdestinations is a leading provider of inbound travel experiences in Southern and East Africa. We are committed to delivering exceptional service to our guests and suppliers alike.
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.