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IT Infrastructure Manager

1 week ago

Midrand, Gauteng, South Africa Network IT Full time
Our Ideal Candidate

We are looking for a highly motivated and skilled IT Support Specialist who possesses excellent technical knowledge and strong communication skills. If you have a passion for IT support and a desire to work in a dynamic organization, we encourage you to apply.

Responsibilities

Hardware and Software Management:

  • Configure and install user devices and peripherals.
  • Troubleshoot and repair faulty devices and peripherals.
  • Ensure all devices are updated and comply with security protocols.
  • Provide user support and training as required.
  • Manage and update the IT asset register.

Network Administration:

  • Manage networks across the organization.
  • Troubleshoot and resolve network issues.
  • Ensure network security protocols are implemented and enforced.
  • Report relevant network queries to appropriate authorities.

Selection Criteria:

  1. High level of knowledge in software, hardware, and networking.
  2. Strong oral communication skills.
  3. Analytical and problem-solving skills.
  4. Time management and customer service skills.
  5. Tertiary IT hardware and software support qualification preferred.
  6. IT support experience is essential.
  7. Inquisitive nature and ability to resolve issues.
  8. Ability to influence team members across the organization.
  9. Effective verbal and written communication skills.