Site Operations Manager

7 days ago


Midrand, Gauteng, South Africa Vector Logistics Limited Full time

Vector Logistics Limited is seeking a skilled IT Site Lead to join our team in Midrand, South Africa. As the driving force behind the performance and uptime of critical IT services, you will be responsible for delivering advanced desktop support, managing network and hardware infrastructure, and ensuring seamless video conferencing and collaboration across teams.

About Vector Logistics

We are a Supply Chain and Sales & Merchandising partner adding value to businesses through our fully integrated, temperature-controlled network in Southern Africa. Our people are our greatest resource, with skilled, curious, and can-do individuals at the forefront of our operations. We boast cutting-edge tech and infrastructure, but it's our people who make the difference.

Our vehicle fleet includes a food industry first in 'multi-temperature' vehicles, enabling us to service businesses across frozen, chilled, and ambient temperature zones on a single delivery.

Job Purpose

The IT Site Lead will be responsible for proactively engaging with end-users to deliver advanced technical support, manage network and hardware infrastructure, and ensure seamless video conferencing and collaboration across teams. In this hands-on role, you will operate in a high-pressure environment where IT is essential to business continuity.

Key Responsibilities
  • IT Desktop Support: Provide expert-level technical support for desktops, monitors, laptops, docking stations (where applicable), mobile devices, and peripherals.
  • Network & Cloud Management: Administer and troubleshoot network services such as zScaler client, DHCP, DNS, VPNs, LAN, and wireless networks.
  • Onsite Video Conferencing: Manage and support onsite video conferencing systems, ensuring seamless communication across teams and sites.
  • Customer Service Excellence: Deliver top-tier customer service by proactively addressing and resolving IT issues and leading end-user training.


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