Quality Assurance Specialist

4 weeks ago


Durban, KwaZulu-Natal, South Africa Staff Solutions Recruitment Full time

Join Staff Solutions Recruitment and take on a challenging role as a Quality Assurance Specialist - Warranty and Defect Resolution. In this position, you will be responsible for ensuring the highest level of quality in our products and services, as well as providing effective solutions to customer complaints and issues. If you are passionate about quality and customer satisfaction, this could be the perfect opportunity for you.

Job Description:

We are looking for a highly skilled and experienced Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for:

Quality Assurance:

  • Ensuring that products and services meet the required quality standards
  • Conducting regular audits and inspections to identify and address quality issues
  • Developing and implementing quality improvement plans to address any identified issues

Warranty and Defect Resolution:

  • Managing warranty claims and resolving customer complaints in a timely and effective manner
  • Investigating and analyzing defect reports to identify root causes and implement corrective actions
  • Collaborating with cross-functional teams to resolve quality-related issues

Required Skills and Qualifications:

  • Bachelor's degree in Quality or a related field
  • Minimum 5 years of experience in quality assurance or a related field
  • Proven track record of improving quality and reducing defects

Benefits:

  • Competitive salary: $80,000 - $110,000 per year
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Generous paid time off and holidays

Company Overview:

Staff Solutions Recruitment is a leading recruitment agency specializing in placing talented professionals in top companies. We are committed to delivering exceptional service and supporting our clients and candidates every step of the way.



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