Business Process Excellence Specialist

3 weeks ago


Johannesburg CBD, South Africa Rand Mutual Admin Services Full time

We are seeking a Business Process Excellence Specialist to join our team at Rand Mutual Admin Services.

About the Role

This is a key position that requires strong analytical and problem-solving skills, with a focus on optimizing business processes to enhance efficiency, customer experience, and process excellence.

The successful candidate will have a proven track record of delivering business value and reducing operational costs through process improvement initiatives.

Responsibilities
  • Develop and implement process improvements to increase efficiency and reduce costs
  • Analyze workflows and identify areas for improvement
  • Collaborate with cross-functional teams to design and implement process changes
  • Measure and monitor process performance using data analysis and metrics
  • Communicate process improvements and recommendations to stakeholders
Requirements
  • Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or a related field
  • 3-5 years of experience in process improvement, business analysis, or a related role
  • Strong understanding of business process management principles and process mapping tools (e.g. Visio)
What We Offer
  • A competitive salary package with annual increases based on performance
  • Opportunities for professional growth and development in a stable company environment


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