Customer Experience Director

5 days ago


Pretoria, Gauteng, South Africa Clicks Group Limited Full time

About Us: We are a leading retailer in South Africa, providing a wide range of products and services to our customers.

Job Summary: We are seeking a Retail Business Leader to join our team at Clicks Group Limited. As a key member of our leadership team, you will be responsible for driving business growth and improving store performance.

Main Responsibilities:

  • To drive business growth and improve store performance.
  • To develop and implement strategies to improve sales and customer engagement.
  • To work closely with other departments to ensure seamless delivery of business-focused initiatives.
  • To provide coaching and guidance to store managers to improve their performance.

Requirements:

  • Essential: Minimum 3 years of experience in retail management, preferably in a senior leadership role.


  • Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time

    Do you have what it takes to be a top-performing Retail Floor Supervisor? We are seeking a talented and ambitious individual to join our team at TFG. As a key member of our leadership team, you will play a vital role in driving sales growth and improving operational efficiency.The ideal candidate will have a strong background in retail management, with a...


  • Pretoria, Gauteng, South Africa Ananzi Full time

    Job Opportunity: Customer Service DirectorCompany: Opencast ConsultingLocation:Employment Type: Full-TimeOpencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Director to drive customer experience excellence.We are looking for an exceptional professional who can inspire and lead the...


  • Pretoria, Gauteng, South Africa Trending Talent Solutions Full time

    We are seeking a Customer Development Director to lead our customer development efforts across the Retail/Prepared/Deli channel.In this role, you will be responsible for developing and executing customer development strategies that drive sales growth and profitability.You will work closely with our national accounts to understand their business needs and...


  • Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time

    Job SummaryThis Customer Service Director position is critical to delivering exceptional customer experiences and driving sales growth. As a key member of our team, you will be responsible for leading a high-performing team of retail staff, managing store operations, and developing strategies to improve customer satisfaction.Key ResponsibilitiesDevelop and...


  • Pretoria, Gauteng, South Africa Tetra Pak Full time

    Role Overview:This Sales Director role at Tetra Pak requires a seasoned sales professional with a proven track record of driving commercial growth, developing strong customer relationships, and leveraging data-driven insights to optimize sales performance. The ideal candidate will possess exceptional business acumen, strategic thinking, and leadership...


  • Pretoria, Gauteng, South Africa Syngenta Full time

    At Syngenta, we're seeking a skilled CUSTOMER SERVICE DIRECTOR to join our team. The ideal candidate will be responsible for leading and managing our customer service operations, ensuring that customers receive exceptional support and service.About the Role:Serve as a champion of customer experience, driving initiatives to improve service quality and...


  • Pretoria, Gauteng, South Africa Customer 1st Solutions Full time

    Customer First Solutions is seeking an experienced Customer Service Delivery Expert to join our team. As a Driver (Code 10 with PrDP), you will be responsible for providing excellent customer service by safely and efficiently transporting goods and personnel.We require a minimum of 2 years of professional driving experience in a corporate environment and a...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Pretoria Region Retail Leadership OpportunitySpecialist Confectionery is seeking a highly skilled retail operations leader to oversee daily activities and ensure exceptional customer service and operational efficiency in the Pretoria region.Accountabilities:Develop and implement strategies to drive sales growth and improve customer satisfaction.Foster a...


  • Pretoria, Gauteng, South Africa Bonafide Human Capital Full time

    Customer Experience Specialist Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist at Bonafide Human Capital in Pretoria. In this role, you will be responsible for delivering exceptional customer experiences, ensuring customers feel valued and supported throughout the vehicle...


  • Pretoria, Gauteng, South Africa Wesbank Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Ambassador to join our team. As a key player in providing exceptional customer service, you will be responsible for delivering positive experiences that meet or exceed customer expectations.Key ResponsibilitiesConnect with Customers: Engage with customers to understand their needs and...


  • Pretoria, Gauteng, South Africa Cullinan Holdings Limited Full time

    We are searching for a highly skilled Customer Experience Specialist to join our Pretoria teams. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences and providing expert advice to travelers, creating customized travel itineraries, and making bookings for their entire trip.Your key responsibilities will...


  • Pretoria, Gauteng, South Africa Ananzi Full time

    Job Overview: Head of Customer ExperienceCompany: Opencast ConsultingLocation:Employment Type: Full-TimeWe are seeking a highly skilled and experienced Head of Customer Experience to join our team at Opencast Consulting. As a leader in delivering tailored business solutions, we strive to provide exceptional customer experiences that drive long-term...


  • Pretoria, Gauteng, South Africa Old Mutual South Africa Full time

    Customer Experience Specialist Needed at Old Mutual South AfricaWe are seeking a highly skilled Customer Experience Specialist to join our team at Old Mutual South Africa. As a key member of our organization, you will be responsible for delivering exceptional customer experiences, driving customer satisfaction, and contributing to the growth of our...


  • Pretoria, Gauteng, South Africa GUD Filters Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Service Administrator to join our team at G.U.D. Holdings.The successful candidate will be responsible for delivering exceptional customer service, processing orders efficiently, and managing customer communication effectively.Key ResponsibilitiesCustomer Order ManagementProcess orders from...


  • Pretoria, Gauteng, South Africa Cape Union Mart Group Full time

    Essential Skills and QualificationsMatric or equivalent qualification.12 months retail experience with a focus on sales and customer service.A passion for delivering exceptional customer experiences and a commitment to driving sales growth are essential for this role.


  • Pretoria, Gauteng, South Africa We Buy Cars: The Car Supermarket Full time

    We Buy Cars: The Car Supermarket is looking for a Customer Experience Manager to oversee our Contact Centre operations. As a seasoned leader, you will be responsible for driving online sales performance, managing teams, and delivering exceptional customer experiences.Duties and Responsibilities:Develop and implement strategies to improve customer...


  • Pretoria, Gauteng, South Africa RMB Nigeria Limited Full time

    Job DescriptionWe are looking for a highly motivated Sales and Service Leader who can lead teams to achieve exceptional customer experiences and drive business growth. The ideal candidate will have excellent leadership skills, be able to motivate and develop teams, and possess a strong understanding of sales and service principles.About the RoleThe...


  • Pretoria, Gauteng, South Africa Business Capital Group Full time

    Job SummaryWe are seeking an experienced Service Advisor to join our team and provide exceptional customer service and support.Key AccountabilitiesDeliver high-quality customer service and support.Manage appointments and bookings efficiently.Maintain strong relationships with fleet customers.RequirementsTo be successful in this role, you will need:At least 2...


  • Pretoria, Gauteng, South Africa Sunbet Full time

    Job OverviewThe CRM Manager for Sunbet will play a pivotal role in driving customer engagement and loyalty through effective data analysis and campaign execution.Key ResponsibilitiesCustomer Segmentation: Develop sophisticated segmentation of the customer base, identifying distinct behaviors, preferences, and betting patterns to craft personalized messaging...


  • Pretoria, Gauteng, South Africa Woodafair Academics Full time

    About Our Team:At Woodafair Academics, we value our customers and strive to create an exceptional dining experience. Our team members are passionate about delivering outstanding service and ensuring that every guest leaves satisfied.The Ideal Candidate:We are looking for a highly motivated and organized individual who is dedicated to providing exceptional...