Inbound Call Center Agent

Job SummaryWNS Global Services is seeking a highly skilled and customer-focused Insurance Senior Call Center Representative to join our team. As a key member of our insurance customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...

Job Title: Isindebele Speaking Inbound Customer Service AgentWe are seeking a highly skilled and fluent Isindebele language speaker to join our team as an Inbound Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via an inbound line, responding to general...

Important Note: Fluency in the Isindebele language is a prerequisite for this position. Applications lacking this qualification will not be considered.Role OverviewThe primary focus of this position is to effectively identify and address customer requirements, providing exceptional service to enhance business profitability while ensuring fair treatment of...

We are seeking a skilled Switchboard Operator to join our team at Isilumko Staffing (JHB) for a 4-month fixed-term contract.The ideal candidate will be responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals, and providing general administrative support.Key Responsibilities:Answering and directing...

Job Title: Call Center AgentWe are seeking a highly motivated and customer-focused Call Center Agent to join our team at Kontak Recruitment. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing information and assistance to customers, and resolving issues promptly.Key Responsibilities:Handle inbound and outbound...

Customer Service Call Center Agent (Outbound) Job DescriptionWe are seeking a highly skilled and energetic Customer Service Call Center Agent (Outbound) to promote our pharmaceutical products and services to customers in the Western Cape region.Key Responsibilities:Conduct outbound calls to customers to promote products and servicesProvide exceptional...

About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via inbound calls, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to...

IMPORTANT: FLUENCY IN ISINDEBELE IS A REQUIREMENTPosition OverviewThe primary aim of this position is to recognize and address customer requirements, providing exceptional service to enhance the company's profitability while ensuring fair treatment of all clients. This role involves direct communication with customers through an inbound line, addressing...

Job Title: Senior Inbound Travel ConsultantOur company, Black Pen Recruitment, is seeking a highly skilled Senior Inbound Travel Consultant to join our team. As a key member of our team, you will be responsible for crafting and arranging comprehensive travel itineraries for clients across Southern Africa.Key Responsibilities:Craft and arrange travel...

About West Coast PersonnelWe are South Africa's largest importer, manufacturer, and supplier of mobility goods and aids for the elderly.Job SummaryWe are seeking a skilled Call Center Team Leader to manage a small team of consultants and optimize lead distribution for maximum ROI.Key ResponsibilitiesManage a team of consultants to ensure calls meet company...

Job Title: Senior Inbound Travel ConsultantOur company is seeking a highly skilled and experienced Senior Inbound Travel Consultant to join our team. As a key member of our team, you will be responsible for crafting and arranging comprehensive travel itineraries for both individual and group clients across Southern Africa.Key Responsibilities:Craft and...

About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at mPower People Solutions. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via an inbound line, responding to general contract and transactional inquiries, and...

Position Overview The role involves addressing client inquiries through various communication channels, including telephone, email, and web chat. The focus is on achieving first contact resolution for relevant queries and transactions. Key Responsibilities Manage initial escalations and customer complaints effectively. Set and manage customer...

About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at mPower People Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound calls, ensuring that their needs are met and their issues are resolved in a timely and...

Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at mPower People Solutions. As an Inbound Call Center Agent, you will be responsible for delivering exceptional customer service to our clients, resolving issues, and providing product and service information.Key Responsibilities:Answer calls and...

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Isilumko Staffing. As a Call Center Agent, you will be responsible for engaging with customers and driving sales for our client, a leading wholesaler of pharmaceutical products.Key Responsibilities:Conduct outbound calls to customers to promote products and...

We are seeking a highly skilled and passionate customer service representative to join our team at THANDA HUMAN CAPITAL. As a USA BPO Night Shift Call Centre Agent, you will play a critical role in assisting customers with tracking of orders, refunds, and other inquiries.Key Responsibilities:Provide exceptional customer service to American clients via phone...

About the RoleThe Sanlam Retail Affluent business is dedicated to empowering South Africans in the middle- and upper-income segments to be financially confident, secure, and prosperous. As a Client Care Representative, you will play a crucial role in delivering exceptional customer service and ensuring that clients receive the best possible experience.Key...

IMPORTANT NOTICE: Fluency in the Isindebele language is a strict requirement for this position.Position OverviewThe primary aim of this role is to effectively assess and respond to customer inquiries, ensuring exceptional service delivery that contributes to the overall success of the organization while maintaining a commitment to fair treatment of all...

About the RoleWe are seeking a highly skilled and fluent Sesotho speaking Inbound Customer Service Agent to join our team at mPower People Solutions.Key ResponsibilitiesProvide exceptional customer service to clients via an inbound line, responding to general contract and transactional inquiries.Identify and understand customer needs, delivering a...