Help Desk Technician

**IT Help Desk Technician Job Description**Qetello Holdings is recruiting for an IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Provide timely and...

Help Desk Manager Job Description:We are seeking a Help Desk Manager to join our team at Happy Elephant. As a Help Desk Manager, you will be responsible for managing the day-to-day activities of the help desk team, ensuring that technical support services are delivered efficiently and effectively.Key Responsibilities:Manage the help desk team, including...

We are seeking a highly skilled Help Desk Manager to lead our help desk team and provide exceptional technical support services to our clients.Key Responsibilities:Manage and coordinate the help desk team to ensure timely and effective resolution of client issuesDevelop and implement process improvements to enhance overall client satisfactionCollaborate with...

Job DescriptionWe are looking for a skilled Service Delivery Coordinator to join our Technical Service Team at ITC Worldwide, LTD. In this role, you will be responsible for ensuring seamless technology operations, resolving customer issues, and delivering high-quality services.The ideal candidate will have a strong understanding of IT service management...

About the RoleThe Technical Help Desk Professional will play a critical role in supporting our customers by resolving technical issues efficiently and effectively. You will work closely with our service desk and other support teams to achieve deliverables and ensure seamless customer experiences.

IT Service Desk Technician (Helpdesk 1st Line Support)Job PurposeService Desk Technician providing first-line support to Client Sites using Remote Tools.Duties and ResponsibilitiesValidate newly created tickets from all sources using Validation Matrixes.Validate customer details (contact customer if required).Validate first pass assessment of impact and...

NTT Data seeks a dedicated and customer-focused Junior IT Help Desk professional to provide exceptional support services.Key Areas of ResponsibilityOffer expert technical assistance and support to users, ensuring high levels of satisfaction and loyalty.Utilize an incident and problem management database to track and resolve user queries and issues...

About the Role">We are looking for a dedicated and detail-oriented Junior IT Help Desk professional to join our team at NTT Data.Primary Responsibilities">Provide timely and effective support to users experiencing technical difficulties, ensuring minimal disruption to their work.Maintain accurate records of incidents and problems, utilizing the service desk...

Service Desk PositionTalentCru seeks a skilled Service Desk Technician to join our team, providing top-notch support to our clients.Key ResponsibilitiesIssue Resolution: Resolve technical issues reported by customers through various channels, utilizing case management documents and notes to ensure accurate resolution.Communication: Maintain regular...

Job SummaryWe are seeking a skilled Desktop Support Technician to join our team. The successful candidate will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide general IT support to all company users;Attend to LAN, WAN...

We're looking for a highly skilled Support Consultant to join our team at Ditto. As a member of our support team, you'll play a critical role in delivering exceptional customer service and support.ResponsibilitiesProviding timely, effective support to customers via various channels.Able to troubleshoot complex issues, identify solutions, and escalate when...

About the TeamCashbuild is a leading retailer of building materials and home improvement products. Our team is dedicated to providing exceptional customer service and support to our customers. We are looking for a skilled IT End User Support Technician to join our team and assist with providing technical support and assistance to end users.Key...

Job title : Service Desk AgentJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Overall Purpose of the Job:Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate...

We are looking for a skilled Network Support Technician to join our team at Halfway Group.Job Summary:The successful candidate will be responsible for providing technical support to our clients, including installation, configuration, and maintenance of their computer systems and networks.Key Responsibilities:Install, configure, and maintain Client Servers...

Welcome to ClearSourceAt ClearSource, we're guided by our shared Core Values, which form the foundation of our mission to deliver exceptional customer experiences. Our core principles include:Empowering employees to put the customer first.Encouraging personal responsibility and accountability.Fostering an environment of humility and...

We are seeking a Site Operations Technician to join our team at CodeConnect.About the JobThis role involves providing technical support to end users and management, ensuring timely resolution of incidents and routine maintenance functions such as hardware and software inventory management.Key Responsibilities:Provide technical support to end users and...

A leading organisation is seeking a Service Desk Specialist to provide top-tier support in a fast-paced environment. This role is perfect for someone with strong technical skills, a problem-solving mindset, and a passion for delivering exceptional service.Key responsibilities include:Logging and managing support tickets efficiently.Handling inbound and...

At Totality Services, we're committed to creating an inclusive environment for all employees. We welcome applicants from diverse backgrounds to bring their unique perspectives and talents to our team. This role offers a well-rounded mix of Business As Usual (BAU) responsibilities and occasional project-oriented tasks, designed to serve both our existing and...

Minimum RequirementsBachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experienceCompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or other relevant certificationsA+ and N+ certificatesProven experience as a Desktop Support, Technical Support Specialist, or similar roleStrong knowledge...

The Deskside Technician will provide client specific IT support to the End Users, handle IT related problems in order of priority and within the optimum time scale, in accordance with procedures and project SLA's.This role will require an individual to solve customer support issues by visiting the customer's location and may involve supporting multiple...