Help Desk Manager

We are seeking a highly skilled Help Desk Manager to lead our help desk team and provide exceptional technical support services to our clients.Key Responsibilities:Manage and coordinate the help desk team to ensure timely and effective resolution of client issuesDevelop and implement process improvements to enhance overall client satisfactionCollaborate with...

**IT Help Desk Technician Job Description**Qetello Holdings is recruiting for an IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Provide timely and...

About the RoleThe Technical Help Desk Professional will play a critical role in supporting our customers by resolving technical issues efficiently and effectively. You will work closely with our service desk and other support teams to achieve deliverables and ensure seamless customer experiences.

NTT Data seeks a dedicated and customer-focused Junior IT Help Desk professional to provide exceptional support services.Key Areas of ResponsibilityOffer expert technical assistance and support to users, ensuring high levels of satisfaction and loyalty.Utilize an incident and problem management database to track and resolve user queries and issues...

Job DescriptionWe are looking for a skilled Service Delivery Coordinator to join our Technical Service Team at ITC Worldwide, LTD. In this role, you will be responsible for ensuring seamless technology operations, resolving customer issues, and delivering high-quality services.The ideal candidate will have a strong understanding of IT service management...

About the Role">We are looking for a dedicated and detail-oriented Junior IT Help Desk professional to join our team at NTT Data.Primary Responsibilities">Provide timely and effective support to users experiencing technical difficulties, ensuring minimal disruption to their work.Maintain accurate records of incidents and problems, utilizing the service desk...

Job title : Service Desk AgentJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Overall Purpose of the Job:Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate...

At Totality Services, we're committed to creating an inclusive environment for all employees. We welcome applicants from diverse backgrounds to bring their unique perspectives and talents to our team. This role offers a well-rounded mix of Business As Usual (BAU) responsibilities and occasional project-oriented tasks, designed to serve both our existing and...

We are inspired by the opportunity to transform education through innovative technologies and collaboration. Our IT Operations department plays a critical role in achieving this vision by providing efficient and effective IT services to our schools.The Technical Support Engineer will be responsible for delivering high-quality IT support services, resolving...

We're looking for a highly skilled Support Consultant to join our team at Ditto. As a member of our support team, you'll play a critical role in delivering exceptional customer service and support.ResponsibilitiesProviding timely, effective support to customers via various channels.Able to troubleshoot complex issues, identify solutions, and escalate when...

The Service Desk Manager oversees the daily activities of a team of NOC Engineers and NOC Administrators. This role focuses on providing excellent customer service by maintaining stable services and ensuring efficient communication workflow.Main ResponsibilitiesManage daily shift coordination and staff planningEnsure adherence to standard operating...

About the Role:We are seeking an experienced Administrative Assistant to join our front desk team at Workforce Group. The ideal candidate will have excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.Key Responsibilities:Front Desk Operations:Manage the front desk, including greeting visitors and...

Company OverviewThe Lewis Group is a renowned hospitality provider with a commitment to excellence in guest experience.We are seeking a highly skilled and dedicated Front Desk Ambassador to join our team.Job DescriptionAs a Front Desk Ambassador, you will be the first point of contact for our guests, providing warm and welcoming assistance with...

Position: Front Desk / Back Up TherapistLocation: Sandton AreaAre you looking for a new challenge working in a very busy upmarket Dr's Clinic? Our client is looking for a motivated and friendly Front Desk Co-Ordinator / Back Up Aesthetic Therapist with strong ADMIN Skills.Responsibilities:Attend to visitors and deal with inquiries on the phone and face to...

IT Service Desk Technician (Helpdesk 1st Line Support)Job PurposeService Desk Technician providing first-line support to Client Sites using Remote Tools.Duties and ResponsibilitiesValidate newly created tickets from all sources using Validation Matrixes.Validate customer details (contact customer if required).Validate first pass assessment of impact and...

Minimum RequirementsBachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experienceCompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or other relevant certificationsA+ and N+ certificatesProven experience as a Desktop Support, Technical Support Specialist, or similar roleStrong knowledge...

Service Desk PositionTalentCru seeks a skilled Service Desk Technician to join our team, providing top-notch support to our clients.Key ResponsibilitiesIssue Resolution: Resolve technical issues reported by customers through various channels, utilizing case management documents and notes to ensure accurate resolution.Communication: Maintain regular...

Job SummaryWe are seeking a skilled Desktop Support Technician to join our team. The successful candidate will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide general IT support to all company users;Attend to LAN, WAN...

We are looking for a skilled Network Support Technician to join our team at Halfway Group.Job Summary:The successful candidate will be responsible for providing technical support to our clients, including installation, configuration, and maintenance of their computer systems and networks.Key Responsibilities:Install, configure, and maintain Client Servers...

Position SummaryThis Help Desk Operations Specialist position is an exciting opportunity to join our Technical Service Team at ITC Worldwide, LTD. As a key member of our team, you will be responsible for providing exceptional customer service, managing tickets, and collaborating with cross-functional teams to drive process improvements.The successful...