Senior Quality Assurance Specialist

2 weeks ago


Sandton, Gauteng, South Africa HR Genie Full time
Job Title: Senior Quality Assurance Specialist

At HR Genie, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a Senior Quality Assurance Specialist, you will play a critical role in ensuring that all compliance policies and procedures are adhered to, and that all stakeholders comply with business rules.

Key Responsibilities:
  • Perform quality assurance functions for all Central Admin tasks and actions;
  • Report all deviations from business rules;
  • Audit manual contracts from clubs (QCONTACT);
  • Audit all financial adjustments from clubs (QCONTACT);
  • Audit any requests to make changes on membership (QCONTACT);
  • Audit and cancel all invalid contracts from clubs (QCONTACT);
  • Audit all functions from Central Admin;
  • Report any concerns to the National Business Admin Manager;
  • Identify areas of training and ensure guidance and/or assistance;
  • Report any identified risks.
Requirements:
  • Matric essential;
  • 2 years of experience in business administration;
  • Compliance experience and/or training;
  • Computer literacy;
  • Excel intermediate;
  • MS Office, Word, and Outlook;
  • Attention to detail;
  • High level of honesty and integrity;
  • Sound knowledge of company business rules;
  • Financial minded;
  • Analytical approach to work;
  • Commercial and business awareness.


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