Senior Quality Assurance Specialist
1 month ago
At HR Genie, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a Senior Quality Assurance Specialist, you will play a critical role in ensuring that all compliance policies and procedures are adhered to, and that all stakeholders comply with business rules.
Key Responsibilities:- Perform quality assurance functions for all Central Admin tasks and actions;
- Report all deviations from business rules;
- Audit manual contracts from clubs (QCONTACT);
- Audit all financial adjustments from clubs (QCONTACT);
- Audit any requests to make changes on membership (QCONTACT);
- Audit and cancel all invalid contracts from clubs (QCONTACT);
- Audit all functions from Central Admin;
- Report any concerns to the National Business Admin Manager;
- Identify areas of training and ensure guidance and/or assistance;
- Report any identified risks.
- Matric essential;
- 2 years of experience in business administration;
- Compliance experience and/or training;
- Computer literacy;
- Excel intermediate;
- MS Office, Word, and Outlook;
- Attention to detail;
- High level of honesty and integrity;
- Sound knowledge of company business rules;
- Financial minded;
- Analytical approach to work;
- Commercial and business awareness.
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