Senior Quality Assurance Specialist

4 weeks ago


Sandton, South Africa HR Genie Full time

At HR Genie, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. This role will be responsible for ensuring all compliance policies and procedures are adhered to, and that all stakeholders comply with business rules.

Key Responsibilities:

  • Perform QA functions for all Central Admin tasks/actions;
  • Report all deviations from Business Rules;
  • Audit manual contracts from clubs (QCONTACT);
  • Audit all Financial adjustments from clubs (QCONTACT);
  • Audit any request to make changes on the membership (QCONTACT);
  • Audit and cancel all invalid contracts from the club (QCONTACT);
  • Audit all functions from Central Admin;
  • Report any concerns to the National Business Admin Manager;
  • Identify areas of training and ensure guidance and/or assistance;
  • Where continual areas of concern are identified, identify the risk and report it.

Requirements:

  • Matric essential;
  • 2 Years experience in Business Administration;
  • Compliance experience and/or training;
  • Computer literacy;
  • Excel intermediate;
  • MS Office; Word and Outlook;
  • Attention to Detail;
  • High level of honesty and integrity;
  • Sound knowledge of Company Business Rules;
  • Financial minded;
  • An analytical approach to work;
  • Commercial and business awareness;


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