Retail Operations Manager: Strategic Cluster Lead

2 months ago


Johannesburg, Gauteng, South Africa Cash Crusaders Retail (Pty) Ltd Full time

About the Role:

Cash Crusaders Retail (Pty) Ltd is seeking an experienced Operations Director to oversee the daily operations of a cluster of retail stores. As a key member of our leadership team, you will be responsible for directing store performance, ensuring compliance with our franchise system, and driving profitability.

Key Responsibilities:

  • Manage and direct the daily operations of a cluster of retail stores to achieve maximum profitability and minimize costs.
  • Lead and motivate store managers to deliver set standards and comply with our franchise system.
  • Develop and implement strategies to improve store performance, manage costs, and increase customer satisfaction.
  • Monitor and analyze store performance using financial and operational metrics.
  • Collaborate with other departments to ensure seamless execution of business initiatives.
  • Manage and maintain relationships with franchisees to ensure their success and compliance with our system.
  • Conduct store audits to identify areas for improvement and ensure compliance with our standards.

Requirements:

  • A minimum of 5 years of experience in retail operations or franchise management.
  • Proven track record of driving store performance, improving profitability, and managing costs.
  • Strong leadership and motivational skills to inspire and direct store managers.
  • Excellent communication and interpersonal skills to build relationships with franchisees and other stakeholders.
  • Ability to analyze data, identify trends, and make informed decisions.
  • Fully competent in MS Office packages, including Excel, Word, and PowerPoint.
  • Matric / Grade 12 qualification.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a respected national franchised brand.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information].



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