Retail Operations Manager: Strategic Cluster Lead
2 months ago
About the Role:
Cash Crusaders Retail (Pty) Ltd is seeking an experienced Operations Director to oversee the daily operations of a cluster of retail stores. As a key member of our leadership team, you will be responsible for directing store performance, ensuring compliance with our franchise system, and driving profitability.
Key Responsibilities:
- Manage and direct the daily operations of a cluster of retail stores to achieve maximum profitability and minimize costs.
- Lead and motivate store managers to deliver set standards and comply with our franchise system.
- Develop and implement strategies to improve store performance, manage costs, and increase customer satisfaction.
- Monitor and analyze store performance using financial and operational metrics.
- Collaborate with other departments to ensure seamless execution of business initiatives.
- Manage and maintain relationships with franchisees to ensure their success and compliance with our system.
- Conduct store audits to identify areas for improvement and ensure compliance with our standards.
Requirements:
- A minimum of 5 years of experience in retail operations or franchise management.
- Proven track record of driving store performance, improving profitability, and managing costs.
- Strong leadership and motivational skills to inspire and direct store managers.
- Excellent communication and interpersonal skills to build relationships with franchisees and other stakeholders.
- Ability to analyze data, identify trends, and make informed decisions.
- Fully competent in MS Office packages, including Excel, Word, and PowerPoint.
- Matric / Grade 12 qualification.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- The chance to work with a respected national franchised brand.
How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact information].
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