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Retail Operations Manager

4 weeks ago

Johannesburg, Gauteng, South Africa Cash Crusaders Retail (Pty) Ltd Full time

Cash Crusaders Retail (Pty) Ltd is a respected national franchised brand in South Africa, offering a range of directly imported new goods and quality second-hand items.

The company seeks an experienced Operations Manager to oversee 10-15 stores within their area. As a Cluster Leader, you will be responsible for directing the daily operations of your cluster to maximize profit and minimize costs.

This role entails leading stores within your control to deliver set standards and comply with the Franchise System. Your primary objective is to ensure that franchisees drive stores to become more profitable.

Key Responsibilities:

  • Multi-site Management
  • Manage Retail Standards
  • Franchisee Relationship Management
  • Store Audits
  • Financial Management, Budgeting, and driving EBITDA
  • Build sustainable strategies per store to improve performance and manage costs effectively
  • Manage and test service levels in each store to increase the customer experience

Requirements:

  • Matric/Grade 12
  • A minimum of 5 years retail or franchise experience
  • Fully competent in MS Office packages
  • Excellent organisational, numeric, and administrative skills
  • Ability to multitask and prioritize effectively while working in a stressful environment
  • Excellent interpersonal skills and ability to communicate at all levels
  • Well-groomed and professional
  • Ability to maintain confidentiality
  • Must have a flexible work approach
  • Must be able to work under pressure
  • Attention to detail
  • Analytical skills
  • Must be able to effectively and professionally deal with clients

The successful candidate will be based in our Gauteng office with travel expected. An estimated salary for this position is R550,000 - R700,000 per annum, depending on experience.