Operations and Strategy Lead
3 days ago
About the Role
The Operational Business Partner will be responsible for providing strategic leadership and direction in the development of business strategies across regions. This individual will manage and prioritize multiple projects simultaneously, clean, organize, and analyze data to identify trends, patterns, and insights, and collaborate with iBranch Regional Management Team on reporting, productivity, and innovation.
Key Responsibilities
- Provide strategic leadership and direction in the development of business strategies across regions
- Manage and prioritize multiple projects simultaneously
- Clean, organize, and analyze data to identify trends, patterns, and insights
- Analyze booster Teams costs and report to management on findings to inform financial decisions
- Collaborate with iBranch Regional Management Team on reporting, productivity, and innovation
- Review monthly incentive reports from regions and ensure accuracy before management sign-off
- Verify monthly airtime spreadsheets and ensure accuracy before management sign-off
- Conduct training needs analysis to identify operational training gaps within operations and regional teams
- Prepare the monthly promotional stock management and usage report
- Analyze events and mall costs
- Analyze daily TUV reports and ensure cash-ups are accurate
- Provide daily reports to Operation Manager
- Collaborate with Compliance department to ensure products and services comply with Gambling Board requirements and standards
- Develop and update all operation's SOPs
- Perform any other ad hoc duties as required
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