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Digital Leadership Specialist

1 week ago

Cape Town, Western Cape, South Africa The Up&Up Group (affiliated to the global M&C Saatchi Group) Full time

As a key member of The Up&Up Group team, the Digital Account Director will drive client relationships and lead strategic planning for fast-paced digital accounts.

About the Role

  • Lead day-to-day client management with strategic influence on multiple digital campaigns from inception to delivery.
  • Collaborate with clients to develop comprehensive digital strategies that align with business objectives.
  • Manage a portfolio of clients across various industries, ensuring timely delivery of high-quality results.

Key Responsibilities

  • Develop and implement digital marketing plans that meet client goals and objectives.
  • Collaborate with cross-functional teams to ensure seamless project execution.
  • Maintain strong relationships with senior clients and stakeholders, providing elevated communication and support as needed.

Requirements and Qualifications

  • Bachelor's degree in Marketing, Advertising, or related field.
  • At least 3-5 years of experience in account management or a related field, preferably in a big agency setting.
  • Demonstrated expertise in digital marketing platforms, including Facebook, Instagram, DV360, YouTube, and TikTok.

Additional Responsibilities

  • Financial accountability: manage out-of-scope project fees, ensure client approval before commencement, and handle production budgets for digital campaigns.
  • Internal relationships: lead a team and foster collaboration within the organization, with clients, and partner agencies.
  • External relationships: effectively manage clients through clear communication, anticipating obstacles, and addressing them promptly.